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- Tasks: Support customer service and operations while managing daily logistics activities.
- Company: Join a dynamic team at a leading logistics company.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced industry.
- Why this job: Be the backbone of operations and ensure smooth logistics processes.
- Qualifications: Strong communication skills and proficiency in Microsoft Office.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. As a Customer Services/Logistics Administrator your role would involve:
- Customer Service.
- Operations Support.
- Support daily operational activities including bookings, collections, and deliveries.
- Liaise with drivers, warehouse teams, and operations staff to ensure smooth workflow.
- Administration.
- Manage shared inboxes and support with day-to-day administrative tasks.
- Support compliance activities, record keeping, and general office administration.
- Confident in using Microsoft Office, particularly Outlook and Excel.
Logistics Customer Administrator in Newport employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Administrator in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customer service sectors. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you're confident in using Microsoft Office, especially Outlook and Excel, make sure to highlight that during interviews. Maybe even bring examples of how you've used these tools effectively in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Logistics Customer Administrator in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and operations. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Tech Skills: Since we’re looking for someone confident in Microsoft Office, especially Outlook and Excel, make sure to mention any specific projects or tasks where you’ve used these tools effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would handle various customer scenarios, as this role heavily relies on providing excellent support. Think of examples from your past experiences that showcase your ability to resolve issues and maintain a positive attitude.
✨Familiarise Yourself with Logistics Operations
Since the job involves liaising with drivers and warehouse teams, it’s crucial to understand the basics of logistics operations. Research common processes like bookings, collections, and deliveries. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Show Off Your Microsoft Office Skills
As the role requires proficiency in Microsoft Office, particularly Outlook and Excel, be prepared to discuss your experience with these tools. You might even want to mention specific tasks you've accomplished using them, like managing shared inboxes or creating spreadsheets for record-keeping.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, daily operational challenges, or how success is measured in this role. This shows that you’re not only interested in the position but also keen on contributing positively to the team.