At a Glance
- Tasks: Build strong customer relationships and deliver exceptional service in the insurance sector.
- Company: Dynamic insurance firm located in Gosforth with a focus on teamwork.
- Benefits: Competitive salary of £30,000, 25 days annual leave, and career development opportunities.
- Other info: Exciting opportunity for growth in a supportive environment.
- Why this job: Join a proactive team and make a real impact while solving client problems.
- Qualifications: Background in insurance and strong communication skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
We’re looking for a proactive, driven Commercial Account Handler, with a background in insurance, who thrives on building strong customer relationships and delivering exceptional service. If you enjoy working with a wide range of clients, solving problems, and taking ownership of your work, this could be the ideal next step in your career.
Responsibilities include:
- Promoting and supporting the SME Team both internally and externally to clients, the insurance market, and other third parties.
- Utilising client data by issuing renewal notices, making phone calls to confirm quotations, following up on quotations given, and arranging cover where successful.
- Dealing with customer enquiries as appropriately required.
- Processing any adjustments and actioning any post/correspondence from clients or insurers.
- Handling accounts issues and ensuring adequate credit control.
- Developing the business account in accordance with the business plan.
- Actively cross-selling within the company where required and suggesting ways of improving the process of workflows for the team.
- Dealing with enquiries appropriate to experience and expertise with designated broking and placing as suitable.
- Developing and maintaining good relations with partner insurers, negotiating terms and prices where appropriate.
- Obtaining sufficient information before advice is given in all cases.
- Ensuring advice given meets clients’ requirements in all cases and that recommendations and reasons are documented.
- Conducting a fair analysis of the market with all potentially suitable products considered.
If you’re enthusiastic, people-focused, and ready to make an impact, I’d love to hear from you.
Commercial Account Handler in Newcastle upon Tyne employer: Hays
Join a dynamic team in Gosforth as a Commercial Account Handler, where your proactive approach and customer-centric mindset will be valued. With 25 days of annual leave and opportunities for professional growth, we foster a supportive work culture that encourages collaboration and innovation. Our commitment to employee development and strong relationships with clients and insurers makes this an excellent place to advance your career in the insurance industry.
