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For Companies At a Glance
- Tasks: Support property management and handle customer enquiries with professionalism.
- Company: Join a leading property management company with a focus on service excellence.
- Benefits: Enjoy 24 days holiday, increasing with service, plus a supportive work environment.
- Why this job: Be part of a dynamic team making a difference in residential property management.
- Qualifications: Intermediate Microsoft Office skills and a passion for customer service.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 28800 - 43200 £ per year.
Working closely with Portfolio Managers, you will support the management of residential property portfolios across mixed tenures, ensuring all activities are carried out in line with company policies and service standards.
Lead and manage day-to-day customer enquiries via telephone, email, and the customer portal, ensuring timely and professional responses.
Support Portfolio Managers with the effective management of residential property portfolios.
Manage contractors and instruct works as required, ensuring all relevant information is provided and that works are completed in line with Grainger-approved specifications.
Strong working knowledge of Microsoft Office packages, including Outlook, Excel, and Word (minimum intermediate level).
24 days holiday that increases with length of service.
Administrator/ Admin Property/ Administrator in Newcastle upon Tyne employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/ Admin Property/ Administrator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. You never know who might have a lead on an open position or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for property administrators and practice your responses. We want you to shine when discussing your experience with customer enquiries and managing contractors.
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with Microsoft Office, especially Excel and Outlook. We all know how important these tools are in property management, so be ready to demonstrate your proficiency.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator/ Admin Property/ Administrator in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Administrator role. Highlight your experience with managing customer enquiries and supporting portfolio management, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to showcase your strong working knowledge of Microsoft Office packages. Mention specific examples of how you've used Outlook, Excel, and Word in previous roles to demonstrate your proficiency.
Professional Communication: Since you'll be handling customer enquiries, it's crucial to show off your communication skills. Use clear and professional language in your application to reflect how you would interact with customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hays
✨Know Your Property Management Basics
Brush up on your knowledge of property management and the specific responsibilities of a Property Administrator. Familiarise yourself with common terms and processes, as well as the company’s policies and service standards. This will show that you’re not just interested in the role but also understand what it entails.
✨Demonstrate Your Communication Skills
Since you'll be handling customer enquiries, practice articulating your thoughts clearly and professionally. Prepare examples of how you've successfully managed customer interactions in the past, whether via phone or email. This will help you convey your ability to respond to queries effectively during the interview.
✨Showcase Your Tech Savvy
Make sure you're comfortable with Microsoft Office, especially Outlook, Excel, and Word. Be ready to discuss how you've used these tools in previous roles. You might even want to mention any specific projects where you utilised these skills to manage data or communicate with clients.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
