At a Glance
- Tasks: Support the Residential Sales team and manage client relationships in a fast-paced office.
- Company: Dynamic real estate agency in Newbury with a focus on teamwork.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for growth and to enhance your career in a thriving industry.
- Why this job: Join a vibrant team and make a difference in the real estate sector.
- Qualifications: Experience in administrative roles and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
New Permanent Administrator role in the Newbury Office.
Working Hours: Monday to Friday, 9:00am - 5:30pm (office-based).
Role Overview
- Provide administrative support to the Residential Sales team in the Newbury office.
- Act as a key point of contact for clients and potential buyers.
- Work in a fast-paced environment, delivering a high level of customer service.
- Support day-to-day operations, including booking viewings and maintaining client records.
- Contribute as a reliable and flexible team player with a positive, proactive approach.
Key Responsibilities
- Manage KYC and Anti-Money Laundering processes in line with Group requirements.
- Liaise with internal onboarding and compliance teams when required.
- Prepare property brochures and marketing materials.
- Manage the team’s invoicing process and assist with debt collection.
- Register new buyers and maintain accurate records.
- Keep window cards, brochure displays, and internal systems up to date.
- Liaise with potential buyers, arrange viewings, and manage diaries.
- Maintain client files and update the Residential client database.
- Build and maintain trusted client relationships to support onboarding processes.
- Support continuous improvement of business processes and team efficiency.
- Carry out ad hoc administrative duties as required.
Experience & Skills
- Previous experience in a fast-paced administrative or support role.
- Experience supporting a team of professional fee earners.
- Strong organisational skills with the ability to prioritise tasks and meet deadlines.
- Excellent communication skills, both verbal and written.
- Professional telephone manner and customer service experience.
- Proficient in IT systems, including Word, Excel, and Outlook.
Key Attributes
- Strong attention to detail and high level of accuracy.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proactive approach to improving processes and efficiency.
- Strong team player with the ability to build effective working relationships.
- Punctual and adaptable in relation to working hours and responsibilities.
- Interest in the real estate / estate agency sector.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Office Administrator in Newbury employer: Hays
Join our dynamic team in Newbury as an Office Administrator, where you will thrive in a supportive and collaborative work environment. We prioritise employee growth with ongoing training opportunities and a strong focus on work-life balance, ensuring that you can excel both professionally and personally. Our commitment to delivering exceptional customer service is matched by our dedication to fostering a positive workplace culture, making us an excellent employer for those seeking meaningful and rewarding careers in the real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the real estate sector and let them know you're on the hunt for an Office Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and recent projects, so you can show off your enthusiasm and how you’d fit right into their team. Remember, it’s all about making that personal connection!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and potential buyers, being articulate and confident is key. Try mock interviews with friends or family to polish your responses and get comfortable talking about your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Office Administrator in Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Administrator role. Highlight your previous experience in fast-paced environments and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your interest in the real estate sector – we love that!
Show Off Your Skills:Be sure to emphasise your organisational skills and attention to detail in your application. We’re looking for someone who can juggle multiple tasks while maintaining accuracy, so let us know how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Hays
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Demonstrate Excellent Communication
As an Office Administrator, you'll be a key point of contact for clients and team members. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling client inquiries or coordinating with team members, to showcase your communication skills during the interview.
✨Be Proactive and Positive
Employers love candidates who take initiative. Think of instances where you improved processes or contributed positively to a team. During the interview, express your proactive approach and willingness to adapt, as these traits are essential for supporting the Residential Sales team effectively.
