At a Glance
- Tasks: Manage rent accounts and support tenants with payments and benefits.
- Company: Well-established Housing Association near Glasgow with a collaborative team.
- Benefits: Competitive hourly rate and the chance to make a real community impact.
- Other info: Contract until August with opportunities for growth.
- Why this job: Join a supportive team and enhance your skills in housing management.
- Qualifications: Experience in housing income roles and strong IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for an experienced Housing Revenues Officer to join a well-established Housing Association near Glasgow.
- Manage a designated patch of rent accounts, ensuring timely collection of rental income.
- Proactively manage arrears through early intervention, payment arrangements, and tenant engagement.
- Provide advice and support to tenants in relation to rent payments, benefits, and financial inclusion.
- Take appropriate recovery action in line with policy, including issuing legal notices and preparing court documentation.
- Monitor accounts and maintain accurate records using housing management systems.
- Support continuous improvement of income management processes and performance targets.
- Proven experience in a housing income/revenues role within a housing association or local authority.
- Strong IT skills and experience using housing management systems.
- Opportunity to join a supportive and collaborative housing team.
- Contract until August initially.
- Competitive hourly rate aligned with sector benchmarks.
- The chance to make a real impact within local communities.
Housing Officer Remote Working in Motherwell employer: Hays
Join a well-established Housing Association near Glasgow, where you will be part of a supportive and collaborative team dedicated to making a real impact within local communities. Enjoy competitive pay aligned with sector benchmarks, along with opportunities for professional growth and development in a role that allows you to engage directly with tenants and improve their financial wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer Remote Working in Motherwell
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, especially those who work in housing associations. They might have insider info on job openings or can even refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing management systems. Be ready to discuss how you've used them in past roles and how you can bring that experience to the table.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples where you've successfully managed arrears or improved income management processes. This will demonstrate your proactive approach to potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our supportive and collaborative team.
We think you need these skills to ace Housing Officer Remote Working in Motherwell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Officer role. Highlight your experience in managing rent accounts and any relevant achievements in arrears management. We want to see how your skills align with what we’re looking for!
Showcase Your IT Skills:Since strong IT skills are a must, don’t forget to mention your experience with housing management systems. We love seeing candidates who can hit the ground running, so let us know what tools you’re familiar with!
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of housing revenues and the specific responsibilities of a Housing Officer. Familiarise yourself with common challenges in rent collection and arrears management, as well as the policies around recovery actions.
✨Showcase Your IT Skills
Since strong IT skills are essential for this role, be prepared to discuss your experience with housing management systems. Bring examples of how you've used technology to improve processes or manage accounts effectively.
✨Engage with Real Scenarios
Think of real-life situations where you've successfully managed tenant engagement or resolved issues related to rent payments. Be ready to share these stories during the interview to demonstrate your proactive approach and problem-solving skills.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics and the continuous improvement initiatives within the housing association. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
