At a Glance
- Tasks: Manage rent accounts and support tenants with payments and benefits.
- Company: Well-established Housing Association near Glasgow with a collaborative team.
- Benefits: Competitive hourly rate, remote working, and the chance to make a community impact.
- Other info: Contract until August with opportunities for growth in a dynamic environment.
- Why this job: Join a supportive team and help improve local communities through housing management.
- Qualifications: Experience in housing income roles and strong IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for an experienced Housing Revenues Officer to join a well-established Housing Association near Glasgow.
- Manage a designated patch of rent accounts, ensuring timely collection of rental income.
- Proactively manage arrears through early intervention, payment arrangements, and tenant engagement.
- Provide advice and support to tenants in relation to rent payments, benefits, and financial inclusion.
- Take appropriate recovery action in line with policy, including issuing legal notices and preparing court documentation.
- Monitor accounts and maintain accurate records using housing management systems.
- Support continuous improvement of income management processes and performance targets.
- Proven experience in a housing income/revenues role within a housing association or local authority.
- Strong IT skills and experience using housing management systems.
- Opportunity to join a supportive and collaborative housing team.
- Contract until August initially.
- Competitive hourly rate aligned with sector benchmarks.
- The chance to make a real impact within local communities.
Housing Needs Officer - REMOTE WORKING in Motherwell employer: Hays
Join a well-established Housing Association near Glasgow, where you will be part of a supportive and collaborative team dedicated to making a real impact within local communities. Enjoy competitive hourly rates aligned with sector benchmarks, along with opportunities for professional growth and development in a remote working environment that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Needs Officer - REMOTE WORKING in Motherwell
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the housing association and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Housing Needs Officer role. Plus, it’s a great way to stay updated on new openings and get tips tailored just for you.
We think you need these skills to ace Housing Needs Officer - REMOTE WORKING in Motherwell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Needs Officer role. Highlight your experience in managing rent accounts and any relevant skills that match the job description. We want to see how you can make a real impact!
Showcase Your IT Skills:Since strong IT skills are essential, don’t forget to mention your experience with housing management systems. We love seeing candidates who can hit the ground running, so let us know what tools you’re familiar with!
Be Clear and Concise:When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point about why you’re the perfect fit for our team and how you can support tenants effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of housing revenues and the specific responsibilities of a Housing Needs Officer. Familiarise yourself with common challenges in rent collection and arrears management, as well as the policies around recovery actions.
✨Show Your Empathy
This role involves engaging with tenants who may be facing financial difficulties. Be prepared to discuss how you would approach sensitive conversations and provide support. Share examples from your past experiences where you've successfully helped tenants navigate their issues.
✨Demonstrate Your IT Skills
Since strong IT skills are essential for this position, be ready to talk about your experience with housing management systems. If possible, mention specific software you've used and how it has helped you manage accounts effectively.
✨Highlight Continuous Improvement
The job mentions supporting continuous improvement in income management processes. Think of examples where you've contributed to process enhancements in your previous roles. Discuss how you can bring that mindset to the team and help achieve performance targets.
