At a Glance
- Tasks: Manage housing applications and match applicants to suitable properties.
- Company: Respected Housing Association in Glasgow with a customer-focused team.
- Benefits: Immediate start, competitive hourly rate, and valuable experience.
- Other info: 3-6 month temporary contract with opportunities for career growth.
- Why this job: Join a supportive team and make a real difference in the community.
- Qualifications: Experience in housing applications and excellent customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
Your new company We are currently working with a respected Housing Association in Glasgow to recruit an Allocations Officer on a temporary basis for a period of 3-6 months.
This is an excellent opportunity for a housing professional with experience in allocations, housing applications and tenancy management to join a busy and customer-focused team.
Your new role Manage housing applications from initial enquiry through to allocation and tenancy commencement.
Assess housing applications and ensure they are processed accurately in line with the organisation's Allocations Policy.
Maintain and update housing waiting lists and applicant records.
Verify application information and supporting documentation.
Match applicants to suitable properties and make offers in accordance with housing policy and procedures.
Conduct applicant interviews and provide advice on housing options and rehousing opportunities.
Liaise with housing management, tenancy sustainment and repairs teams to ensure properties are ready for let.
Minimise void turnaround times by supporting the efficient allocation of available properties.
Respond to enquiries from applicants, tenants and partner organisations, providing excellent customer service at all times.
Work closely with Local Authorities, support agencies and external partners to meet housing needs within the community.
Maintain accurate records and produce reports relating to allocations, lettings and waiting list activity.
Ensure all work is carried out in accordance with housing legislation, GDPR requirements and organisational policies.
What you'll need to succeed Previous experience working within a Housing Association, Local Authority or social housing environment.
Experience managing housing applications, allocations, lettings or housing options services.
Knowledge of housing legislation, allocations policies and best practice.
Excellent customer service and communication skills.
Strong administrative and organisational abilities with a high level of accuracy.
Experience maintaining housing records and working with housing management systems.
Ability to manage a busy workload and prioritise competing demands.
Desirable Experience using Home Master or a similar housing management system.
Knowledge of homelessness legislation and housing options services.
Experience working with choice-based lettings or common housing registers.
What you'll get in return Immediate start 3-6 month temporary contract.
Opportunity to gain valuable experience within a well-established social housing organisation.
Supportive and collaborative team environment.
Competitive hourly rate.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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Allocations Officer in Milton employer: Hays
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StudySmarter Expert Advice🤫
We think this is how you could land Allocations Officer in Milton
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Allocations Officer in Milton
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Hays
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Hays.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Hays that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
