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For Companies At a Glance
- Tasks: Engage with members, boost sales, and resolve queries across two locations.
- Company: Join a large Public Sector Organisation making a difference in the community.
- Benefits: Earn £14.35 per hour with potential for extension and flexible work locations.
- Why this job: Great opportunity to develop sales skills in a supportive environment while making an impact.
- Qualifications: 1 year of membership sales experience; fitness or leisure background preferred.
- Other info: Immediate start available; work Monday to Friday across Comber and Ards.
Job Description
Membership Support Advisor, Comber/Newtownards, £14.35, immediate start Your new company A large Public Sector Organisation is recruiting for a temporary membership advisor for an immediate start, this role will be based across two locations. Sales experience is essential for this role Your new role As a Membership advisor you will be responsible for increasing membership sales and ensuring member retention within the centre. Your role will involve generating leads and following up on them through various channels, including email, phone, and face-to-face engagement with both current and potential members.
You will handle day-to-day membership queries and issues, demonstrating the ability to work independently and use your initiative when necessary. Additionally, you will produce detailed reports using the booking and membership system, and liaise with the marketing team to coordinate promotions and other business activities. What you'll need to succeed Minimum 1 year’s previous membership sales experience with experience meeting KPIs Ideally a background in a fitness or leisure environment Previous experience of using a booking/membership management system What you'll get in return £14.35 per hour 12 weeks initially with possible extension Based across two sites Comber (4 days) and Ards (1 day) Monday to Friday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4710534
Membership Support Officer - Comber/Newtownards employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Support Officer - Comber/Newtownards
✨Tip Number 1
Familiarise yourself with the specific membership management systems used in the fitness or leisure industry. Being able to demonstrate your knowledge of these systems during your interview can set you apart from other candidates.
✨Tip Number 2
Prepare examples of how you've successfully increased membership sales in previous roles. Be ready to discuss your strategies and the results you achieved, as this will show your potential employer that you have the experience they are looking for.
✨Tip Number 3
Research the organisation's current membership offerings and any recent promotions. This will not only help you understand their business better but also allow you to suggest ideas during your interview that could enhance their membership sales.
✨Tip Number 4
Practice your communication skills, especially in handling queries and complaints. Since the role involves face-to-face engagement, being able to convey your thoughts clearly and confidently will be crucial in making a positive impression.
We think you need these skills to ace Membership Support Officer - Comber/Newtownards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous membership sales experience, especially in a fitness or leisure environment. Use specific examples to demonstrate your skills and achievements in increasing membership sales and retention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your ability to generate leads and handle membership queries, and explain how your initiative and independence make you a great fit for the position.
Highlight Relevant Skills: In your application, emphasise your experience with booking and membership management systems. If you have any experience liaising with marketing teams or producing reports, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Showcase Your Sales Experience
Make sure to highlight your previous membership sales experience during the interview. Be prepared to discuss specific examples of how you've successfully increased membership sales and retained members in past roles.
✨Demonstrate Your Initiative
Since the role requires working independently, be ready to share instances where you've taken the initiative to solve problems or improve processes. This will show your potential employer that you can handle day-to-day queries effectively.
✨Familiarise Yourself with Booking Systems
If you have experience with booking or membership management systems, mention it! If not, do a bit of research on common systems used in the fitness or leisure industry to demonstrate your willingness to learn.
✨Prepare for Multi-Channel Engagement
The role involves engaging with members through various channels. Prepare to discuss how you've successfully communicated with customers via email, phone, and face-to-face interactions in the past.