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- Tasks: Assist in tribunal hearings, coordinate with participants, and ensure smooth operations.
- Company: Join a dedicated team supporting the Mental Health Tribunal Service.
- Benefits: Competitive daily rate, mileage pay, and flexible working hours.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Strong organisational skills and ability to handle sensitive information.
- Other info: Flexible hours and travel across North West England required.
We are seeking a dedicated and organised Tribunal Assistant to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of tribunal hearings for the Mental Health Tribunal Service (Public Sector).
The First-tier Tribunal (Mental Health) reviews cases of individuals detained under the Mental Health Act or living in the community under specific orders. This independent judicial body ensures that the statutory criteria for detention are met and makes balanced judgments on patient diagnosis, treatment needs, individual freedom, public protection, and patient's best interests.
Key Responsibilities:
- Liaison: Coordinate with the Mental Health Act Office to gather necessary information and locate the tribunal room.
- Attendance Management: Identify attendees, complete attendance sheets, and inform the panel of any issues prior to the hearing.
- Room Setup: Prepare the tribunal room as required, ensuring all necessary arrangements are in place.
- Panel Assistance: Greet and escort the panel members (Doctor, Judge, Specialist Member) to the tribunal room, offering refreshments and ensuring their comfort.
- Document Handling: Obtain copies of reports from the MHA Office as needed.
- Participant Coordination: Ensure all participants (patient, solicitor, hospital staff, AMP) are present and ready for the tribunal, guiding them in and out of the room as required.
- Issue Resolution: Address any delays or issues, liaising with the MHA Office for contact information.
- Technical Setup: Arrange and test telephone or video conferencing equipment for remote attendees.
- Support During Hearings: Provide any necessary assistance to the panel to ensure the tribunal runs smoothly.
- Post-Hearing Duties: Complete Form P6, restore the room to its original state, and deliver the form to the MHA Office or reception in a sealed envelope.
- Confidentiality: Maintain strict confidentiality of all proceedings and information discussed during the tribunal.
Requirements:
- You will need to be extremely flexible with the number of hours worked, as no set number can be guaranteed per week, and we are looking for people who would be happy working part-time hours but available for full-time if required.
- You will also need to be available at short notice for work and for changes of locations.
- You will be required to attend tribunals at various locations within the North West of England, so flexibility is essential, as is your own transport. Mileage will be paid.
- Excellent organisational and communication skills.
- Ability to handle sensitive information with discretion.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Previous experience in a similar role is preferred but not required.
How to Apply:
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Tribunal Clerk- North West England in Manchester employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tribunal Clerk- North West England in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the tribunal system and understanding the role of a Tribunal Assistant. We want you to be able to discuss how your skills align with the responsibilities listed in the job description.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your problem-solving skills and how you handle sensitive information.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for dedicated individuals like you to join our team!
We think you need these skills to ace Tribunal Clerk- North West England in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tribunal Assistant role. Highlight any relevant experience, especially in handling sensitive information or working in a fast-paced environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Keep it concise but engaging – we love a bit of personality!
Showcase Your Flexibility: Since this role requires flexibility with hours and locations, make sure to mention your availability clearly. Let us know that you're ready to jump in at short notice and can adapt to changing circumstances.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Click 'apply now' and let’s get started!
How to prepare for a job interview at Hays
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Tribunal Assistant. Familiarise yourself with the Mental Health Act and the tribunal process. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Tribunal Assistant, you'll need to be organised and detail-oriented. Prepare examples from your past experiences where you've successfully managed multiple tasks or resolved issues under pressure. This will demonstrate your ability to handle the demands of the job.
✨Practice Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise responses. You might even want to role-play potential scenarios, like coordinating with the Mental Health Act Office or managing attendees, to showcase your interpersonal skills.
✨Be Ready for Flexibility Questions
Given the nature of the job, be prepared to discuss your flexibility regarding hours and locations. Highlight your willingness to adapt and provide examples of how you've successfully managed changes in your previous roles. This will reassure them that you're the right fit for their dynamic environment.
