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- Tasks: Lead UX discovery for critical helpdesk and self-service journeys.
- Company: Dynamic consultancy focused on user experience innovation.
- Benefits: Up to £495pd, hybrid working, and potential contract extensions.
- Why this job: Shape user experiences that matter and drive impactful change.
- Qualifications: Strong UX design skills, experience with Figma, and stakeholder management.
- Other info: Initial 6-month contract with excellent career growth opportunities.
The predicted salary is between 60000 - 84000 £ per year.
I am currently working with a consultancy who are actively seeking a senior UX consultant to lead UX discovery for a range of business-critical journeys in the helpdesk and self-service space.
What you'll need to succeed:
- Strong identity-centric UX experience with authentication, MFA, IDV, and recovery journeys.
- Strong experience designing accessible, low friction user journeys.
- Strong experience with Figma, prototyping, and usability testing.
- Good background in behavioural change or service design.
- Strong stakeholder management skills in regulated environments.
What you'll get in return:
- Up to £495pd Umbrella.
- Initial 6-month contract with extensions.
- Hybrid working in Manchester.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Senior UX Consultant in Manchester employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects related to identity-centric UX and accessible user journeys. Make sure it’s easy to navigate and visually appealing.
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you would approach stakeholder management in regulated environments and be ready to discuss your design process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to help you every step of the way in landing that senior UX consultant role.
We think you need these skills to ace Senior UX Consultant in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong identity-centric UX experience and showcases your skills in designing accessible user journeys. We want to see how your background aligns with the role, so don’t be shy about emphasising relevant projects!
Showcase Your Tools: Since Figma and prototyping are key for this role, include specific examples of your work with these tools. We love seeing your creative process, so consider adding links to your portfolio or any usability testing results you've gathered.
Highlight Stakeholder Management: Given the importance of stakeholder management in regulated environments, share experiences where you’ve successfully navigated complex relationships. We’re keen to see how you’ve influenced decisions and driven change in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your up-to-date CV and get you in the running for this exciting opportunity!
How to prepare for a job interview at Hays
✨Know Your UX Stuff
Make sure you brush up on your identity-centric UX experience, especially around authentication and recovery journeys. Be ready to discuss specific projects where you've designed accessible user journeys, as this will show your expertise in the field.
✨Show Off Your Tools
Familiarise yourself with Figma and any prototyping tools you’ve used. Bring examples of your work or even a portfolio that showcases your usability testing results. This will help demonstrate your hands-on experience and design thinking process.
✨Stakeholder Management is Key
Prepare to talk about your experience managing stakeholders, especially in regulated environments. Think of examples where you successfully navigated complex relationships and how you ensured everyone was on board with the UX strategy.
✨Be Ready for Behavioural Questions
Expect questions about behavioural change and service design. Have a few stories ready that illustrate how you've influenced user behaviour through design. This will highlight your strategic thinking and ability to drive results.
