At a Glance
- Tasks: Lead a dynamic team to ensure successful delivery of a major housing CRM project.
- Company: Join a forward-thinking organisation focused on impactful housing solutions.
- Benefits: Competitive pay, flexible working hours, and opportunities for professional growth.
- Other info: Hybrid work model with a focus on collaboration and accountability.
- Why this job: Be at the forefront of innovative housing technology and make a real difference.
- Qualifications: Experience in managing large-scale projects and leading cross-functional teams.
The predicted salary is between 30000 - 40000 € per year.
Currently looking for a Programme Manager to support a Programme in the final stages of build and development. The project is approx. 62% complete. Functional testing by the business is underway, with phases of E2E testing, cut over & business continuity planning and testing and end user training due to take place in summer. With a Go Live date scheduled for mid-October 2026. Following the launch there will be a period of hyper care and then a roadmap of development for delivery.
Key deliverables for the role:
- Rapidly develop a high-level understanding of the programme to add value to the core delivery team, with a strong focus on identifying, managing, and mitigating key project risks.
- Build effective working relationships with steering group and senior stakeholders to proactively surface and resolve concerns.
- Provide clear, concise assurance to the Project Board on delivery status, decisions, and risk impacts, enabling timely and informed action.
- Working alongside the suppliers, the Senior Project Manager prepares and delivers Steering Group and Project Board reports that provide the right level of clarity, assurance and oversight of progress.
Key experience for the role:
- Demonstrates the ability to lead cross-functional teams, including internal staff and external consultants. Fosters a culture of accountability and collaboration, driving team performance and cohesion in dynamic project environments.
- Skilled in engaging senior leadership, operational teams, and external partners. Able to translate complex technical concepts into clear business language for non-technical stakeholders, facilitating informed decision-making and project assurance.
- Proven experience in leading large-scale system implementations, with a track record of delivering complex programmes - especially those involving ERP, CRM, or housing management systems.
- Ability to navigate multifaceted project environments and drive successful outcomes.
- Deep understanding of system architecture, integration points, and data migration challenges. Skilled in critically evaluating supplier technical solutions to ensure they align with organisational goals.
- Applies comprehensive knowledge of regulations (e.g., GDPR, data security standards) to guarantee compliance and audit readiness throughout system implementations.
- Expertise in managing third-party vendors, including negotiating service-level agreements (SLAs), monitoring performance, and ensuring contractual compliance. Builds collaborative relationships while maintaining accountability, ensuring that supplier contributions support project objectives and timelines.
Programme Manager (Housing - CRM) P/T in Manchester employer: Hays
As a Programme Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises collaboration and accountability. With flexible working arrangements and a focus on employee growth, we offer unique opportunities to lead impactful projects in the housing sector while enjoying the benefits of a hybrid work model in the North West. Join us to make a meaningful difference in the community and advance your career in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager (Housing - CRM) P/T in Manchester
✨Tip Number 1
Get to know the company and its culture before your interview. This helps us tailor your responses to show how you fit in. Research their recent projects, values, and any news to impress them with your knowledge.
✨Tip Number 2
Practice your STAR technique for answering behavioural questions. We want you to showcase your experience effectively by structuring your answers around Situation, Task, Action, and Result. It keeps your responses clear and impactful.
✨Tip Number 3
Prepare insightful questions to ask at the end of your interview. This shows your interest and engagement. Think about asking about the team dynamics or future project phases to demonstrate your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple yet effective way to reinforce your interest in the position. We recommend mentioning something specific from the conversation to make it personal and memorable.
We think you need these skills to ace Programme Manager (Housing - CRM) P/T in Manchester
Some tips for your application 🫡
Know the Programme Inside Out:Before you start writing your application, take some time to really understand the programme and its goals. This will help us see that you’re genuinely interested and can add value to the team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in managing complex programmes, especially in CRM or housing management systems. We want to see how your skills align with what we need!
Showcase Your Leadership Skills:We’re looking for someone who can lead cross-functional teams effectively. Use your application to share examples of how you’ve fostered collaboration and accountability in past projects.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hays
✨Know the Programme Inside Out
Before your interview, make sure you have a solid understanding of the programme's current status and key deliverables. Familiarise yourself with the project timeline, especially the Go Live date and the phases of testing. This will help you demonstrate your ability to rapidly develop a high-level understanding of the programme.
✨Build Relationships with Stakeholders
Think about how you can showcase your experience in building effective working relationships with senior stakeholders. Prepare examples of how you've proactively surfaced and resolved concerns in past projects. This will highlight your ability to engage with steering groups and provide assurance to the Project Board.
✨Communicate Clearly and Concisely
Practice translating complex technical concepts into clear business language. During the interview, be ready to explain how you've done this in previous roles, especially when dealing with non-technical stakeholders. This skill is crucial for facilitating informed decision-making and ensuring project assurance.
✨Demonstrate Your Leadership Skills
Be prepared to discuss your experience leading cross-functional teams and fostering a culture of accountability. Share specific examples of how you've driven team performance in dynamic project environments, as this will show your capability to manage large-scale system implementations effectively.
