At a Glance
- Tasks: Lead a dynamic team to deliver top-notch housing management services.
- Company: Join a reputable organisation dedicated to quality housing solutions.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on community partnerships.
- Why this job: Make a real difference in people's lives through effective housing management.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced Housing Manager to lead a busy Homes Team delivering high-quality housing management services across general needs, sheltered and private leased properties.
You will drive service performance, manage landlord relationships, and ensure customers sustain successful tenancies through proactive management of arrears, ASB and safeguarding.
- Lead and develop a housing management team
- Oversee tenancy management, rent arrears, ASB and safeguarding
- Manage private landlords and lease agreements
- Monitor KPIs including voids, rent collection and performance targets
- Improve processes, efficiency and service delivery
- Manage budgets and ensure compliance with housing legislation
- Build partnerships with local authorities and external agencies
Experience in housing management / social housing
- Strong knowledge of tenancy law, landlord responsibilities and housing policy
- Proven team leadership and performance management
- Experience managing KPIs, budgets and service delivery
- Excellent communication and stakeholder management
- Experience with housing systems (MRI, Reapit, etc.)
- Knowledge of property maintenance
- Full UK driving licence and access to a vehicle
- Flexible working approach
Apply today by submitting your CV and a short supporting statement outlining your relevant experience.
Housing Services Manager (Permanent) in Luton employer: Hays
As a leading employer in the housing sector, we pride ourselves on fostering a collaborative and supportive work culture that empowers our Housing Services Manager to make a real impact in the community. With a strong focus on employee development, we offer numerous growth opportunities and flexible working arrangements, ensuring that our team can thrive both professionally and personally. Join us in delivering high-quality housing management services while enjoying the benefits of working in a dynamic environment that values innovation and partnership.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Services Manager (Permanent) in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their goals, especially around service delivery and stakeholder management. We want to see you shine!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and improved processes in your previous roles. This is your chance to demonstrate your ability to drive performance and manage relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Services Manager (Permanent) in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Services Manager role. Highlight your experience in housing management, team leadership, and any relevant KPIs you've managed. We want to see how your skills match what we're looking for!
Craft a Compelling Supporting Statement:Your supporting statement is your chance to shine! Use it to explain how your experience aligns with our needs, especially in areas like tenancy management and landlord relationships. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear, professional language and structure your documents well. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy law, landlord responsibilities, and housing policy. Being able to discuss these topics confidently will show that you're not just familiar with the basics but also understand the nuances of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you improved performance or managed conflicts. This will demonstrate your capability to lead and develop a housing management team effectively.
✨Be KPI Savvy
Familiarise yourself with key performance indicators relevant to housing management, such as rent collection rates and voids. Be ready to discuss how you've monitored and improved these metrics in previous roles, as this will highlight your analytical skills and focus on service delivery.
✨Build Relationships
Think about how you've built partnerships with local authorities and external agencies in the past. Be prepared to share specific examples of how these relationships have benefited your previous teams and improved service delivery.
