Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage housing services and support customers in a dynamic environment.
- Company: Join a large Housing Association in Derry / Londonderry.
- Benefits: Weekly pay, immediate start, and potential for extension.
- Other info: Opportunity to work with a supportive team and develop your skills.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Relevant qualifications and customer-facing experience required.
The predicted salary is between 30000 - 40000 £ per year.
Your new company
The services of Hays have been retained by our client, a large Housing Association based in Derry / Londonderry, to recruit a Housing Officer on a temporary basis for a period of 2 months with the possibility of further extension.
Your new role
You will be responsible for delivering a range of generic frontline housing management and customer services in accordance with the Association's policies and procedures including:
- Estate Management.
- Allocations and Void Management.
- Income Recovery / Rent Arrears Management.
- Anti-Social Behaviour Case Management.
What you'll need to succeed
To be considered for this position, you must possess:
- A 3rd level qualification with at least 1 year's relevant experience in a customer-facing role with account management experience, or;
- A Level 3 qualification or equivalent with a professional housing qualification and at least 1 year's relevant experience in a customer-facing role with account management experience, or;
- A Level 3 qualification or equivalent with at least 2 years' relevant experience in a customer-facing role with account management experience, or;
- A minimum of 3 years' experience working as a Housing Officer.
Additionally, you must have:
- Experience in the business use of Microsoft Office packages including Outlook, Word and Excel.
- A full current driving licence and access to a car.
Ideally, you will possess:
- Knowledge of working practices within housing organisations providing social housing.
- Working knowledge of the welfare benefit system and e-benefits.
- Working Knowledge of NIHE HMS system.
What you'll get in return
This position offers an immediate start and the opportunity to work with an established Housing Association. You will be paid via Hays on a weekly basis.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Housing Officer in Londonderry employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Londonderry
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Housing Officer role!
✨Tip Number 2
Prepare for interviews by brushing up on common questions related to housing management and customer service. We recommend practising your responses with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience with estate management and income recovery. Use specific examples to demonstrate how you've tackled challenges in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our StudySmarter community landing great jobs!
We think you need these skills to ace Housing Officer in Londonderry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Officer role. Highlight your relevant experience in customer-facing roles and any specific housing qualifications you have. We want to see how your background aligns with what we're looking for!
Showcase Your Skills: Don’t forget to showcase your skills in Microsoft Office and any experience with housing management systems. We love seeing candidates who can hit the ground running, so make it clear how you can contribute from day one.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience makes you a great fit. We appreciate a personal touch, so let your personality come through!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to us directly. Don’t miss out on this opportunity – we can’t wait to hear from you!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Housing Officer. Familiarise yourself with estate management, allocations, and income recovery processes. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your customer-facing experience and account management skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Be Tech-Savvy
Since you'll be using Microsoft Office packages, be ready to discuss your proficiency with Outlook, Word, and Excel. Maybe even mention any relevant projects where you used these tools effectively to manage housing-related tasks.
✨Understand the Bigger Picture
Research the housing association's policies and the welfare benefit system. Being knowledgeable about these areas will demonstrate your commitment to the role and your ability to navigate the complexities of housing management.