Credit and Collections Associate in Londonderry

Hays are delighted to be recruiting on behalf of a well-established international organisation with a strong presence across multiple markets. Operating within a fast-paced and collaborative finance function, this business is committed to operational excellence, continuous improvement, and delivering outstanding service to its customers. The successful candidate will join a supportive finance team and have the opportunity to contribute to a high-performing accounts receivable environment. As Collections Associate , you will play a key role within the Accounts Receivable team , supporting the effective collection of outstanding customer payments and helping to maintain healthy cash flow across the business. Reporting to the Accounts Receivable Team Lead, you will manage customer accounts, resolve billing queries, and proactively work to reduce aged debt balancesKey responsibilities will include: Managing outbound collections activity while maintaining positive customer relationships. Investigating and resolving payment discrepancies, including short payments, late payments, disputed invoices, and account reconciliations. Monitoring outstanding debt and prioritising collection activities. Supporting credit management activities, including account reviews, credit assessments, and account block management. Ensuring compliance with financial controls, policies, and service level agreements. Assisting with ad hoc projects and additional finance-related duties as required. A minimum of 5 GCSEs (or equivalent), including Maths and English. Previous experience within Accounts Receivable, Credit Control, or a collections-focused finance role. Strong Microsoft Office skills, particularly Excel. SAP experience would be advantageous. In return, you will have the opportunity to join a growing and reputable organisation offering: Competitive salary and benefits package. Exposure to an international finance environment. Opportunities for professional development and career progression. A varied role with exposure to accounts receivable, collections, and credit management activities. The chance to contribute to process improvements and drive positive change within the finance function. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk