At a Glance
- Tasks: Support repairs and maintenance, ensuring high standards and excellent customer service.
- Company: Keniston Housing Association, a community-focused housing provider.
- Benefits: Competitive salary, supportive team, and hands-on role with real ownership.
- Other info: Opportunity for career growth in a close-knit, collaborative environment.
- Why this job: Make a visible impact in a community-driven organisation while developing your skills.
- Qualifications: Experience in building construction, repairs, and managing contractors.
The predicted salary is between 45500 - 45500 £ per year.
Based in South East London/ Kent
Circa £45,500 + benefits
Applications close: 22nd June
About the Organisation
We are working exclusively with Keniston Housing Association, a well-respected, community-focused housing provider committed to delivering high-quality homes and excellent service to its residents. As a smaller organisation, Keniston offers a hands-on, collaborative environment where individuals can make a visible impact and take real ownership of their work.
The Role
Keniston is seeking a Technical Officer to support the delivery of responsive repairs, voids, and planned maintenance across its housing stock. This is a varied, site-focused role where you'll act as the key technical point of contact, ensuring works are delivered to a high standard, on time, and with excellent customer service.
Key Responsibilities
- Carry out pre- and post-inspections of repair works, identifying defects and ensuring quality standards are met.
- Diagnose building issues and specify appropriate remedial works.
- Oversee void properties, including inspections, scoping works, and monitoring progress to completion.
- Act as Clerk of Works on larger void projects and planned programmes such as redecorations and component replacements.
- Manage contractors on site, ensuring delivery against time, cost, and quality expectations.
- Provide technical advice to internal teams and support decision-making on repair issues.
- Identify major defects or insurance-related issues and support claims processes.
- Maintain accurate records and reporting using digital systems.
About You
- Strong practical knowledge of building construction, repairs, and defect diagnosis.
- Experience in a Technical Officer, Repairs Inspector, Clerk of Works, or similar role.
- Background in housing, property maintenance, or construction.
- Confident managing contractors and overseeing work on site.
- Excellent communication skills with a focus on customer service and resident satisfaction.
- Ability to manage multiple priorities and work independently.
- Full UK driving licence and access to a vehicle required.
Why Join Keniston?
- Opportunity to work in a close-knit, supportive team.
- A hands-on role with real ownership and variety across repairs, voids, and projects.
- Strong focus on delivering high-quality homes and resident outcomes.
- Chance to make a visible impact within a community-driven organisation.
How to Apply
This role is being managed exclusively. For more information or a confidential discussion, please get in touch.
Technical Officer/ Clerk of Works in London employer: Hays
Keniston Housing Association is an excellent employer that fosters a collaborative and supportive work culture, allowing employees to take ownership of their roles and make a tangible impact in the community. With a strong commitment to delivering high-quality homes and services, the organisation offers opportunities for professional growth and development, all within a close-knit team environment in South East London/Kent. Employees can expect a varied role with a focus on quality and resident satisfaction, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Officer/ Clerk of Works in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and construction sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on roles that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance projects related to repairs and maintenance. This not only boosts your CV but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific building issues you've encountered and how you resolved them. This will demonstrate your expertise and problem-solving skills to the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our community-focused team at Keniston Housing Association.
We think you need these skills to ace Technical Officer/ Clerk of Works in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Technical Officer role. Highlight your practical knowledge of building construction and any relevant experience in repairs or maintenance. We want to see how you can make a real impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Keniston Housing Association and how your background aligns with their mission. Keep it friendly and professional, just like us!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure to demonstrate your ability to convey information clearly in your application. Whether it's through your CV or cover letter, let us see how you can engage with residents and contractors effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your practical knowledge of building construction and repairs. Be ready to discuss specific examples of defect diagnosis and how you've handled similar situations in the past. This will show that you’re not just familiar with the theory but can apply it in real-world scenarios.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with contractors and residents, practice articulating your thoughts clearly. Think about how you can demonstrate your customer service skills during the interview. Maybe share a story where you resolved a conflict or improved a situation for a resident.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a contractor who’s falling behind schedule. Prepare some structured responses using the STAR method (Situation, Task, Action, Result) to illustrate your problem-solving abilities and decision-making process.
✨Understand Keniston's Values
Research Keniston Housing Association and understand their commitment to community and quality service. Be ready to discuss how your values align with theirs and how you can contribute to their mission. This shows genuine interest and helps you stand out as a candidate who fits their culture.
