Software Development Manager - Home Working in London

Travel, Hospitality, Leisure & Tourism / Banking and Finance TechnologyCompany: HaysConsultant: Lorenz PaschHays office: London-City — 5th Floor, 107 Cheapside,Phone: 07863107173Email: lorenz.pasch@hays.comSOFTWARE APPLICATIONS & SUPPLIER MANAGER 55kWoolwich, LondonMonday to Thursday on-site Friday WFH and half dayPlease review the below high-level overview below and get in touch with Lorenz Pasch at Hays Recruitment ASAP if you are a good match.Deep vendor and supplier management experience across multiple enterprise software applications is a core requirement of this rolePlease only apply if you are comfortable with the working arrangements above and have strong hands-on experience managing third-party technology/software vendors and suppliers, alongside good exposure to SaaS or business applications.comNo visa sponsorship is available for this position.We are recruiting a Software Applications & Supplier Manager to take ownership of a diverse portfolio of business-critical applications and the third-party suppliers behind them.Reporting directly to the Head of Digital, you’ll sit at the intersection of technology, suppliers and the wider organisation, ensuring vendors perform, applications continue to meet business needs, and issues are driven through to resolution.This role could suit someone from an IT supplier management, technology vendor management, partner management, service delivery or applications background. You do not necessarily need to be a traditional Applications Manager, but you must have directly managed technology/software suppliers.Managing relationships with multiple software vendors and third-party technology suppliersHolding suppliers accountable for performance, service quality, SLAs/KPIs and deliveryChallenging underperformance and driving supplier improvementActing as an escalation point for application and supplier issuesWorking with stakeholders to understand requirements, priorities and areas for improvementSupporting application roadmaps, upgrades, releases and lifecycle activitiesIdentifying opportunities to rationalise and improve the application portfolioSupporting the evaluation, selection and implementation of new softwareMaintaining appropriate application, security and compliance documentationContributing to software procurement, supplier selection and budget managementWHAT WE ARE LOOKING FORDirect technology supplier/vendor management experience is essential.Strong experience directly managing third-party technology, software or SaaS suppliersExperience managing multiple suppliers, partners or services simultaneouslyGood exposure to SaaS and business applicationsExperience managing supplier performance through SLAs, KPIs and service reviewsConfidence challenging suppliers, handling escalations and driving issues through to resolutionStrong stakeholder and relationship-management skillsGood commercial awarenessThe ability to manage multiple suppliers, applications and competing prioritiesYou may currently be working as an IT Supplier Manager, Technology Vendor Manager, IT Partner Manager, Supplier Relationship Manager, Service Delivery Manager or Applications Manager. Experience with application roadmaps, software development lifecycles, ITIL, software procurement, supplier selection or budget management would be beneficial but isn't essential.You’ll work directly with the Head of Digital and have genuine ownership across both the organisation’s software estate and the suppliers supporting it.It’s a broad role with exposure across technology, commercial management and the wider business, with the opportunity to influence how applications and suppliers are managed and improved.Monday to Thursday on-site, Friday WFH and half dayLorenz Pasch | Hays Recruitment | 07863107173 | lorenz.