Service Management Consultant in London

Service Management Consultant in London

London Full-Time No working from home possible
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Your newpany

I've got an uing opportunity available to work for a well-known organisation. Please note, this role isn't live yet. However, if you meet the required specifications, we encourage you to apply whereby more information will be given around this specialist opportunity. This role is at the consultant level and is to provide a statement of work for a client.

Your new role
Service Management Consultant

Key Skills & Experience

  • Strong experience in IT service management, ITIL practices, operational process design, managed services or service transformation.
  • Good understanding of incident, change, problem, continuity and service ownership processes inplex technology environments.
  • Ability to convert operational resilience concepts into practical workflows and BAU behaviours.
  • Experience working with ServiceNow orparable ITSM platforms is desirable.
  • Strong workshop facilitation and process mapping skills.
  • Ability to balance control, usability and operational efficiency when designing resilience processes.
  • What you'll need to succeed

    You will have worked at a consultant level before and will ideally have worked in providing a statement of work.

    Service Management Consultant in London employer: Hays

    Join a well-established ecological consultancy in Kent that prioritises work-life balance and professional development. With a collaborative team culture and a commitment to delivering high-quality ecological advice, this company offers meaningful career progression opportunities for ecologists. Enjoy flexible working arrangements and the chance to work on diverse projects across the South East and beyond.

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    Contact Details:

    Hays Recruitment Team