At a Glance
- Tasks: Lead quality audits and compliance reviews to ensure top-notch service delivery.
- Company: Join a growing organisation focused on quality and continuous improvement.
- Benefits: Competitive salary, benefits package, and direct access to senior leadership.
- Other info: Autonomous role with excellent career growth opportunities.
- Why this job: Shape quality standards and make a real impact in a brand-new role.
- Qualifications: 5+ years in quality assurance or compliance, with strong analytical skills.
A brand-new role with the opportunity to shape quality, compliance and continuous improvement across a growing organisation. We're looking for an experienced Registered Manager or Quality & Compliance professional to lead audits, governance and quality assurance activity across multiple services. Working independently from operational teams, you'll provide assurance to senior leadership, identify risks, drive improvements and help ensure the highest standards of service delivery, safeguarding and regulatory compliance.
What's in it for you?
- Brand-new role you can make your own
- Direct access to senior leadership
- Opportunity to influence organisational standards and quality strategy
- Varied, autonomous role with real impact
- Competitive salary and benefits package
Key Responsibilities
- Deliver quality audits, inspections and compliance reviews.
- Monitor safeguarding, risk management and regulatory compliance.
- Analyse audit findings, KPIs, incidents, complaints and stakeholder feedback.
- Identify trends, risks and opportunities for improvement.
- Produce reports, dashboards and recommendations for senior leaders.
- Manage quality improvement plans and track progress.
- Lead governance activities and quality assurance programmes across services.
About You
- Registered Manager experience essential.
- Minimum 5 years' experience within supported housing, social care, health and social care regulation, or a similar quality-focused environment.
- Experienced in audits, inspections, compliance or governance reviews.
- Strong knowledge of safeguarding and regulatory requirements.
- Excellent analytical, reporting and stakeholder management skills.
- Full UK driving licence and access to your own vehicle.
Desirable
- Supported housing, homelessness, mental health or learning disability sector experience.
- Knowledge of regulatory frameworks and quality standards.
- Experience with continuous improvement methodologies, Root Cause Analysis or ISO standards.
If you're looking for an opportunity to step into a newly created role where your expertise will genuinely influence service quality and organisational performance, we'd love to hear from you.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Quality Assurance Lead/Compliance Manager/Audit in London employer: Hays
Join a well-established infrastructure contractor that prioritises employee growth and collaboration in a forward-thinking environment. With a strong pipeline of projects in the utilities sector, this role offers not only competitive pay but also the flexibility of remote work and the potential for long-term job security. You'll be part of a dedicated team where your expertise will directly contribute to significant water infrastructure programmes, ensuring a meaningful and rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Lead/Compliance Manager/Audit in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Hays looking for candidates who are engaged and informed.
We think you need these skills to ace Quality Assurance Lead/Compliance Manager/Audit in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Hays. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Hays
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Hays’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
