At a Glance
- Tasks: Support operational resilience and crisis management in a leading financial institution.
- Company: Join a well-established financial institution driving resilience and risk excellence.
- Benefits: Competitive salary, comprehensive benefits, and excellent career development opportunities.
- Other info: Collaborative culture with exposure to strategic transformation programmes.
- Why this job: Make a real impact on organisational preparedness and work with senior leaders.
- Qualifications: Experience in operational resilience or risk management in a regulated environment.
The predicted salary is between 69750 - 85250 £ per year.
An exciting opportunity has arisen for an experienced Operational Resilience Associate to join a highly regarded financial institution in London. This role sits within a specialist Business Risk & Controls team responsible for strengthening the organisation's operational resilience framework, business continuity capabilities, and crisis management preparedness.
You will play a key role in ensuring critical business services remain resilient in the face of disruption, working closely with stakeholders across operations, technology, risk, information security, third-party risk, and business functions. This position offers excellent exposure to senior stakeholders, regulatory initiatives, resilience testing programmes, and strategic risk management activities.
Key Responsibilities
- Support the identification and assessment of Important Business Services (IBS) and Impact Tolerances
- Coordinate Business Impact Analyses (BIAs), risk assessments, and Business Continuity Plan (BCP) reviews across business units
- Assist with operational resilience scenario testing, assurance activities, and crisis management exercises
- Partner with teams across Information Security, Technology Risk, Third-Party Risk Management, HR, Facilities, and Data Privacy to strengthen dependency mapping and resilience controls
- Monitor resilience metrics and Key Risk Indicators (KRIs) against the firm's risk appetite framework
- Contribute to Risk and Control Self-Assessments (RCSAs) and integrate lessons learned from testing and incidents
- Support the ongoing enhancement of operational resilience, business continuity, and governance frameworks
- Prepare management information, executive reporting packs, governance committee materials, and regulatory submissions
- Produce post-incident reviews and resilience testing reports, identifying remediation actions and improvement opportunities
- Promote a strong risk and resilience culture across the organisation
We're looking for individuals who can demonstrate:
- Experience within Operational Resilience, Business Continuity, Crisis Management, Operational Risk, or Non-Financial Risk in a regulated financial services environment
- Strong knowledge of UK Operational Resilience regulatory requirements, including FCA, PRA and Bank of England expectations
- Experience facilitating or supporting IBS, ITOL, BIA and dependency mapping activities
- Exposure to technology risk, information security, third-party risk management, or operational risk frameworks
- Understanding of resilience testing, scenario analysis, controls assurance, and governance processes
- Excellent stakeholder management and communication skills with the ability to influence at all levels
- Strong analytical capabilities and report-writing skills
- Degree-level education or equivalent professional experience
Desirable
- Experience with DORA (Digital Operational Resilience Act)
- Knowledge of ISO 22301 or recognised Business Continuity standards
What's on Offer?
- Opportunity to join a well-established and growing financial institution
- High-profile role with exposure to senior leadership and regulatory initiatives
- Involvement in strategic resilience transformation programmes
- Collaborative and supportive working environment
- Excellent career development and progression opportunities
- Competitive salary and comprehensive benefits package
If you're passionate about operational resilience, risk management, and strengthening organisational preparedness within a regulated financial services environment, we'd love to hear from you. Apply today to find out more.
Operational Resilience Associate in London employer: Hays
Join a well-established ecological consultancy in Kent that prioritises work-life balance and professional development. With a collaborative team culture and a commitment to delivering high-quality ecological advice, this company offers meaningful career progression opportunities for ecologists. Enjoy flexible working arrangements and the chance to work on diverse projects across the South East and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resilience Associate in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Hays. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Operational Resilience Associate in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hays.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Hays's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Hays
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hays.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Hays will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Hays employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
