At a Glance
- Tasks: Lead daily operations of a flagship clinic, ensuring exceptional patient experiences and compliance.
- Company: Innovative private healthcare provider at the forefront of preventative healthcare.
- Benefits: Competitive salary, comprehensive health benefits, generous leave, and career progression opportunities.
- Other info: Dynamic environment with a supportive team and excellent growth potential.
- Why this job: Join a growing business and shape the future of healthcare delivery in Central London.
- Qualifications: 5+ years in clinic management with strong leadership and operational skills.
The predicted salary is between 90000 - 90000 £ per year.
An innovative private healthcare provider is seeking an experienced Clinic Manager to lead the operations of its flagship Central London clinic. This organisation is at the forefront of preventative healthcare, delivering advanced diagnostic services through a patient-focused approach and cutting-edge technology.
This is an exciting opportunity to join a growing business at a pivotal stage of its UK expansion, leading a high-performing team while helping to shape the future of healthcare delivery.
Your new role
As Clinic Manager, you will have overall responsibility for the day-to-day operational, commercial and regulatory performance of the clinic, ensuring exceptional patient experiences, clinical excellence and compliance with all relevant healthcare standards.
Key duties will include:
- Leading all aspects of daily clinic operations to ensure safe, efficient and seamless service delivery.
- Managing, coaching and developing a multidisciplinary team, including radiographers and patient liaison staff.
- Driving exceptional patient experience standards across all services.
- Creating a culture of accountability, professionalism and continuous improvement.
- Working closely with clinical leadership to maintain full CQC compliance across all regulated activities.
- Leading preparation for CQC inspections, audits and external reviews.
- Ensuring adherence to governance, data protection, patient safety and quality standards.
- Overseeing workforce planning, rota management, procurement and facilities operations.
- Monitoring and analysing key performance indicators, including patient satisfaction, service utilisation and financial performance.
- Managing clinic budgets and driving operational efficiencies.
- Developing and implementing operational plans to support the continued growth and scalability of the service.
- Building and maintaining strong relationships with patients, partners and key stakeholders.
This is a fully site-based position in Central London currently operating from Monday–Friday.
What you'll need to succeed
To be considered for this position, you will have:
- A minimum of 5 years' experience in private healthcare practice or Clinic management.
- Previous experience working within a diagnostic, imaging or premium healthcare environment.
- Proven experience leading multidisciplinary teams and delivering outstanding patient service and operational outcomes.
- Strong knowledge of CQC standards, governance frameworks and UK healthcare regulations.
- Experience preparing for and managing regulatory inspections and audits.
- Demonstrable experience managing budgets, financial performance and service delivery KPIs.
- Excellent leadership, communication and stakeholder management skills.
- A highly organised and proactive approach, with the ability to perform effectively within a fast-paced, growing organisation.
- The ability to commute to Central London on a daily basis, ideally within 45 minutes of the clinic location.
Desirable Experience
- Professional clinical background, such as Radiography, Nursing or Physiotherapy.
- HCPC, NMC or equivalent professional registration.
- Basic Life Support (BLS) certification.
- Experience launching, opening or scaling new healthcare services or clinics.
- Familiarity with MRI or advanced diagnostic imaging environments.
What you'll get in return
The opportunity to play a key role in the growth of an innovative healthcare organisation.
- Comprehensive health and wellbeing benefits package.
- Private medical, dental and mental health support.
- Workplace pension scheme with employer contributions.
- Generous annual leave entitlement.
- Ongoing professional development and career progression opportunities.
- Employee health screening benefits.
- A collaborative and supportive team environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.
Please note: Sponsorship is not available for this position. Applicants must have the unrestricted right to work in the UK and must not require employer sponsorship now or in the future.
Clinic Manager in London employer: Hays
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StudySmarter Expert Advice🤫
We think this is how you could land Clinic Manager in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hays.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hays.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hays, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinic Manager in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hays.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hays.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hays. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hays. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hays
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hays’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
