Serious Injury Solicitor/CILEX (4+ PQE) in Liverpool

A respected national legal services provider is seeking an experienced Serious Injury Solicitor or CILEX (4+ PQE) to join its specialist Serious Injury team. The organisation boasts a strong reputation for high‑quality claimant litigation work and delivers a compassionate, client‑focused service that places rehabilitation and early engagement at the centre of the claims process. You will be joining a supportive, collaborative environment that encourages development, progression, and professional excellence.

As a key member of the Serious Injury department, you will manage and progress a specialist caseload of pain‑related and complex injury claims. Working under the Serious Injury Guide and Rehabilitation Code where appropriate, you will engage early in mapping discussions, maintain a cooperative approach with all parties, and progress cases efficiently with a meticulous eye for detail.

A significant part of your role will revolve around exceptional client care—building rapport, identifying vulnerabilities, and ensuring clients receive the support, clarity, and empathy needed during what is often a distressing period. You will also play an active part in developing junior colleagues, including apprentices and paralegals, helping strengthen capability across the wider team.

• Manage a specialist caseload of motor claims valued up to 250,000
• Assist senior team members on catastrophic injury claims valued 1,000,000+
• Work to clear targets across profit costs, settlements, case progression and client satisfaction.
• Demonstrate a high level of client care by carrying out visits, identifying and recording client vulnerabilities from first contact and documenting how these impact support needs.
• Liaise with medical experts, reviewing reports and maintaining regular risk assessments throughout each case.
• Instruct Counsel, prepare clear briefs, and attend conferences and hearings as necessary.
• Maintain proactive communication with clients, insurers, experts, and other stakeholders, using phone, video or in‑person meetings.

• Qualified solicitor or chartered legal executive (full litigation qualifications required).
• 4+ years' experience handling your own caseload of intermediate and multi-track personal injury claims.
• Experience running OIC and MOJ claims.
• Strong working knowledge of the Civil Procedure Rules, relevant legislation and case law, and confidence in progressing cases within CPR timelines.
• Understanding of the Intermediate Track Fixed Fee regime.
• Excellent client care, alongside calm, clear and concise written and verbal communication.
• Experience liaising with medical experts, counsel, investigators and other partners in the litigation process.
• Confident with IT systems, including Visualfiles or similar case management software, plus solid MS Office skills.

• Competitive salary and benefits package of up to 65,000 (DoE)
• Hybrid working with 3 days WFH per week
• Strong internal progression opportunities
• Experience handling a complex personal injury caseload
• Collaborative team culture

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, email Alexander.Payne@hays.com or call us now on 0161 228 7770. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.