At a Glance
- Tasks: Support sales processes and provide top-notch customer service in a dynamic financial environment.
- Company: Leading financial services organisation located in Liverpool's vibrant business quarter.
- Benefits: Competitive salary, hybrid work model, 25 days holiday, and a great city centre location.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Join a supportive team and enhance your skills while making a real impact on sales success.
- Qualifications: Experience in a professional office, strong communication skills, and a passion for teamwork.
The predicted salary is between 27000 - 30000 £ per year.
My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a team of 4 sales and service administrators to join their business on a permanent basis. Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed.
The positions are offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays. A hybrid model is also in place, working from home both Mondays and Fridays.
The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume.
Some of your duties will include, but not limited to:
- Support new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectations.
- Handling customer settlement figures.
- Manage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process.
- Assist and support all floor managers.
- Enhance the operations process and ensure a strong working relationship between all internal elements.
- Handle all direct customer enquiries.
- Act as the first point of contact for enquiries from all internal staff.
- Provide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements.
- Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions).
What you'll need to succeed:
- Proven working history within a professional office environment.
- Exceptional communication skills both written and verbal.
- Strong attention to detail.
- Have a strong sense of urgency and ability to work to deadlines.
- Passion for going that extra mile.
- Very organised.
- An exceptional team player.
What you'll get in return:
- Competitive salary at between £27,000 and £30,000 per annum.
- Great city centre location.
- Hybrid model.
- Full time Monday to Friday.
- 25 days holiday plus bank holidays.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Sales and Service Administrator in Liverpool employer: Hays
Join a leading financial services organisation in the vibrant heart of Liverpool, where you will thrive in a supportive and dynamic work environment. With a hybrid working model, competitive salary, and generous holiday allowance, this role offers not just a job but a pathway to professional growth and development. Experience a culture that values teamwork, exceptional customer service, and a commitment to excellence, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Service Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales and Service Administrator role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value customer service and teamwork. Practise common interview questions and think about how your experience aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Sales and Service Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales and Service Administrator role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch!
Showcase Your Communication Skills:Since exceptional communication is key for this position, make sure your written application reflects that. Keep it clear, concise, and professional. We appreciate attention to detail, so double-check for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Hays
✨Know the Company Inside Out
Before your interview, take some time to research the financial services organisation. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Sales and Service Administrator, exceptional communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or collaborated with team members. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, be ready to discuss how you ensure attention to detail in your work. You might want to share specific instances where your meticulousness led to positive outcomes, especially in handling customer accounts or sales processes.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the hybrid working model, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
