At a Glance
- Tasks: Calculate and process retirement benefits while managing member queries and ensuring compliance.
- Company: Join a well-established public sector organisation with a supportive culture.
- Benefits: Enjoy hybrid working, flexible hours, 28+ days holiday, and excellent public sector perks.
- Other info: Secure role with genuine work-life balance and career growth opportunities.
- Why this job: Make a real impact on people's lives while developing your pensions expertise.
- Qualifications: Experience in pension administration and strong numeracy skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
I am exclusively working with a well-established public sector organisation seeking experienced Pensions Administrators to join their Benefits team. This is a fantastic opportunity to join a stable, supportive environment where your technical expertise will directly impact members at key life stages.
With multiple permanent roles available, this is an ideal move for candidates looking to develop their LGPS career within a highly regarded pension fund.
The Role
This position sits within the Benefits team, focusing on the final stages of the retirement process, where accuracy, technical knowledge and strong communication are essential.
You will be responsible for:
- Calculating and processing retirement benefits, AVCs and pension payments
- Verifying and analysing member records, liaising with employers and scheme members
- Responding to complex queries around entitlement, calculations and legislation
- Managing end-of-process payments, including AVC conversion options
- Handling member correspondence, phone and counter enquiries
- Ensuring compliance with LGPS regulations and HMRC legislation
This is a highly detail-oriented role, suited to someone confident working with complex pension calculations and sensitive financial data.
What I'm Looking For
We're keen to speak with candidates who have:
- Previous pension administration experience (LGPS highly desirable)
- Strong understanding of pension calculations and member benefits
- Experience handling complex queries and casework
- Excellent numeracy and attention to detail
- A background in a financial, pensions or regulated environment
Candidates from other pension schemes or financial services backgrounds with transferable skills will also be considered as long as you are comfortable with manual pension calculations.
What's On Offer
This role comes with a highly attractive public sector package:
- Hybrid working (homeworking available after training period)
- Flexible working hours (core hours 10-12 & 2-4)
- 28 days holiday, rising to 33 + bank holidays
- Christmas shutdown period through to New Year!
- Salary sacrifice schemes (car & bike)
- Healthcare plan & Employee Assistance Programme
- Local Government CARE Pension Scheme
- Leisure discounts & staff savings schemes
- Option to purchase up to 10 additional days annual leave
Why Apply?
This is a brilliant opportunity to:
- Join a secure, well-structured public sector organisation
- Develop your technical pensions knowledge (LGPS focus)
- Work in a supportive, team-driven environment
- Benefit from genuine work-life balance and flexibility
Important Information: Hybrid working is available once initial training is complete (training duration will depend on experience).
Pensions Officer - DB Scheme in Liverpool employer: Hays
Join a well-established public sector organisation that prioritises employee well-being and professional growth. With a supportive work culture, flexible hybrid working options, and an attractive benefits package including generous holiday allowances and a comprehensive healthcare plan, this role as a Pensions Officer offers a meaningful opportunity to make a difference in the lives of members during key life stages. Embrace the chance to develop your expertise in LGPS within a stable environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Officer - DB Scheme in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions field, attend industry events, and join relevant online forums. The more people you know, the better your chances of hearing about job openings before they’re even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to pensions administration. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in pension calculations and member benefits. This can really set you apart from other candidates when you get the chance to meet potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, keep an eye on it!
We think you need these skills to ace Pensions Officer - DB Scheme in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous pension administration experience, especially if you've worked with LGPS. We want to see how your skills match the role, so don’t be shy about showcasing your technical knowledge and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how your experience aligns with the Benefits team’s needs. We love seeing genuine enthusiasm for the role, so let your personality come through!
Showcase Your Communication Skills:Since you'll be handling complex queries and member correspondence, it's crucial to demonstrate your strong communication skills in your application. We appreciate clear and concise language, so make sure your writing reflects that!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Hays
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pension calculations and member benefits, especially within the LGPS framework. Familiarise yourself with common queries and legislation so you can confidently discuss how your experience aligns with the role.
✨Showcase Your Attention to Detail
This role is all about accuracy, so be prepared to demonstrate your attention to detail. Bring examples of how you've successfully managed complex data or calculations in previous roles, and be ready to explain your process.
✨Prepare for Complex Queries
Expect to tackle some tricky questions during the interview. Think of past experiences where you handled complex queries or casework, and be ready to walk the interviewer through your thought process and solutions.
✨Emphasise Your Team Spirit
Since this position is within a supportive team environment, highlight your ability to work collaboratively. Share examples of how you've contributed to team success in previous roles, and express your enthusiasm for being part of a cohesive unit.
