At a Glance
- Tasks: Support financial sales processes and provide top-notch customer service to in-house accounts.
- Company: Leading financial services organisation in Liverpool's vibrant business quarter.
- Benefits: Competitive salary, hybrid work model, 25 days holiday plus bank holidays.
- Other info: Immediate start with excellent transport links and career growth opportunities.
- Why this job: Join a dynamic team and enhance your skills while making a real impact.
- Qualifications: Experience in a professional office environment and strong customer service skills.
The predicted salary is between 27000 - 30000 £ per year.
My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a team of 4 sales and service administrators to join their business on a permanent basis.
Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed.
The positions are offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays. A hybrid model is also in place, working from home both Mondays and Fridays.
The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume.
- Support new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectations.
- Manage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process.
- Assist and support all floor managers.
- Provide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements.
- Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions).
Proven working history within a professional office environment.
Competitive salary at between £27,000 and £30,000 per annum.
Great city centre location.
25 days holiday plus bank holidays.
After Sales Service Administrator in Liverpool employer: Hays
Join a leading financial services organisation in Liverpool, where you will thrive in a dynamic and supportive work environment. With a competitive salary, generous holiday allowance, and a hybrid working model, this role offers excellent work-life balance and opportunities for professional growth. Enjoy the benefits of working in contemporary offices with superb transport links, making it an ideal location for your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Service Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills can enhance their sales process. Practise common interview questions so you can showcase your customer service skills with confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of great roles, including the After Sales Service Administrator position. It’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace After Sales Service Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the After Sales Service Administrator role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can support our sales process!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've enhanced customer service or managed accounts in the past, so we can see your potential.
Showcase Your Communication Skills:As a Sales and Service Administrator, strong communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through your writing style or by providing examples of successful interactions with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you understand the role of an After Sales Service Administrator inside out. Familiarise yourself with the financial services industry, the company's unique selling points, and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer service, prepare examples from your past experiences where you've excelled in this area. Think about times when you managed key accounts or resolved issues effectively. Be ready to discuss how you can enhance sales leads while maintaining excellent customer service.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the hybrid working model, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even if the company has a relaxed dress code, it's important to look professional for your interview. Opt for smart-casual attire that reflects the company's culture. First impressions matter, and dressing appropriately can set a positive tone for the conversation.
