At a Glance
- Tasks: Support financial sales processes and provide top-notch customer service to in-house accounts.
- Company: Leading financial services organisation in Liverpool's vibrant business quarter.
- Benefits: Competitive salary, hybrid working, 25 days holiday plus bank holidays.
- Other info: Immediate start with excellent transport links and career growth opportunities.
- Why this job: Join a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Experience in a professional office setting and strong customer service skills.
The predicted salary is between 27000 - 30000 £ per year.
My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a team of 4 sales and service administrators to join their business on a permanent basis.
Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed.
The positions are offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays. A hybrid model is also in place, working from home both Mondays and Fridays.
The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume.
- Support new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectations.
- Manage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process.
- Assist and support all floor managers.
- Provide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements.
- Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions).
Proven working history within a professional office environment.
Competitive salary at between £27,000 and £30,000 per annum.
Great city centre location.
25 days holiday plus bank holidays.
After Sales and Service Administrator in Liverpool employer: Hays
Join a leading financial services organisation in Liverpool, where you will thrive in a dynamic and supportive work environment. With a competitive salary, generous holiday allowance, and a hybrid working model, we prioritise employee well-being and growth. Our contemporary offices, excellent transport links, and commitment to customer service make this an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land After Sales and Service Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an After Sales and Service Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Be ready to discuss how you can enhance their sales process and customer service. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to sales support and customer service. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community. Let’s get you that After Sales and Service Administrator position!
We think you need these skills to ace After Sales and Service Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the After Sales and Service Administrator role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can support our sales process!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've enhanced customer service or managed accounts in the past. Let us know what makes you tick!
Showcase Your Communication Skills:As a Sales and Service Administrator, strong communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through your writing style or by mentioning experiences where you’ve excelled in this area.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hays
✨Know the Company Inside Out
Before your interview, take some time to research the financial services organisation. Understand their unique selling points (USPs) and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Customer Service Scenarios
Since the role involves providing strong customer service, think of examples from your past experiences where you successfully handled customer queries or resolved issues. Be ready to discuss these scenarios during the interview to demonstrate your skills.
✨Familiarise Yourself with Sales Processes
Brush up on your knowledge of sales processes and how they relate to financial services. Being able to discuss how you can support new sales opportunities and manage key accounts will set you apart from other candidates.
✨Dress Smart and Be Punctual
Even if the company has a hybrid model, it's important to make a good first impression. Dress smartly for the interview and arrive on time, whether it's in person or online. This shows professionalism and respect for the interviewer's time.
