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- Tasks: Manage lettings and allocations, conduct home visits, and ensure smooth tenancy processes.
- Company: Join a well-established Housing Association in the Northwest making a difference in social housing.
- Benefits: Earn up to £17.30 per hour, enjoy weekly pay, and receive mileage reimbursement.
- Why this job: Make an impact in the community while gaining valuable experience in the housing sector.
- Qualifications: Experience in lettings and allocations, knowledge of social housing, and a valid driving licence required.
- Other info: This is a 12-month fixed-term contract with pension enrolment after 12 weeks.
Lettings & Allocations Officer (12 month FTC)
We have an exciting opportunity to recruit a Lettings & Allocations Officer on a 12-month FTC on behalf of a well-established Housing Association in the Northwest.
This is a full-time, regional role where you will be required to conduct visits to customers and new tenants in their homes, so you will require a driving licence with valid business insurance in order to be considered.
Your new role
- Providing an efficient Lettings & Allocations service including managing voids & re-let times to maximise income for the group
- Managing the tenancy onboarding, sign-up, viewing and termination process
- Advertising and marketing empty homes through PPP, Choice-Based Lettings and commercial advertising sites
- Maintaining effective relationships with the in-house contracting team & other external teams to ensure voids are completed efficiently
- Working in partnership with Housing & Tenancy Support Officers to ensure the allocation process is aimed at improving tenancy sustainment
- Ensuring applicants are making advance rent payments, identifying any risks for affordability and working collaboratively with the Income Management & Money Advice teams
- Raising repair work orders
What you’ll need to succeed
- Experience of working within an allocations & lettings service and in partnership with local authorities
- Knowledge of the social housing sector and understanding of regulatory requirements and legislation within lettings & allocations services
- Aware of best practice in safeguarding adults and children
- Driving licence with access to own vehicle and valid business insurance
What you’ll get in return
- Weekly pay
- Hourly rates up to £17.30 per hour and 45p mileage reimbursement from home minus 10 miles
- 12 months FTC with a well-established social housing provider
- Pension enrolment after 12 weeks (can opt out)
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Lettings & Allocations Officer employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings & Allocations Officer
✨Tip Number 1
Familiarize yourself with the local housing market and the specific needs of the community. Understanding the demographics and challenges faced by potential tenants will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local housing events or join relevant online forums to connect with others in the field, which can provide valuable insights and potential referrals.
✨Tip Number 3
Highlight your experience with tenancy onboarding and void management in conversations. Be prepared to discuss specific examples of how you've successfully managed these processes in previous roles.
✨Tip Number 4
Demonstrate your knowledge of regulatory requirements and best practices in safeguarding during interviews. This shows that you are not only qualified but also committed to maintaining high standards in your work.
We think you need these skills to ace Lettings & Allocations Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Lettings & Allocations Officer. Highlight your relevant experience in lettings and allocations services, as well as your knowledge of the social housing sector.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your experience working with local authorities and your understanding of regulatory requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the housing sector. Mention specific examples of how you've successfully managed tenancy onboarding or worked collaboratively with teams.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hays
✨Show Your Knowledge of the Sector
Make sure to brush up on your understanding of the social housing sector, including regulatory requirements and best practices. This will demonstrate your expertise and commitment to the role.
✨Highlight Relevant Experience
Prepare specific examples from your past work in allocations and lettings services. Discuss how you managed voids, tenancy onboarding, and collaborated with local authorities to showcase your hands-on experience.
✨Demonstrate Relationship-Building Skills
Since maintaining effective relationships is key, be ready to discuss how you've successfully worked with internal teams and external partners in previous roles. This will show your ability to collaborate effectively.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult situations, such as managing affordability risks or ensuring tenancy sustainment. Think through your responses to illustrate your problem-solving skills and proactive approach.
