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- Tasks: Join a dynamic team to enhance IT operational resilience in a regulated financial environment.
- Company: Leading IT Infrastructure Consultancy focused on transformation and innovation.
- Benefits: Hybrid working model, competitive pay, and opportunities for professional growth.
- Other info: Exciting roles available across various specialisations with excellent career advancement potential.
- Why this job: Be part of a high-impact squad shaping the future of operational resilience.
- Qualifications: Experience in financial services and strong stakeholder engagement skills.
The predicted salary is between 50000 - 65000 £ per year.
A leading Independent IT Infrastructure and Services Consultancy are supporting the build‑out of a new Operational Resilience (OpsRes) squad in Sheffield, hiring multiple experienced consultants and specialists to join a large‑scale, high‑visibility transformation programme within a regulated financial services environment. This programme sits at the intersection of technology, resilience, risk and regulation, focusing on embedding measurable, sustainable operational and service resilience across complex enterprise technology estates.
Location & Working Model
Based in Sheffield (Hybrid: Initially 2–3 days onsite per week, reducing over time)
Rolling 6‑month contract
Inside IR35
Roles We’re Hiring Across
We’re building a multi‑disciplinary Operational Resilience squad, with opportunities across:
- Operational Resilience Product Owners / Squad Leads
- Proactive Resilience & Innovation Consultants
- Scenario Testing Specialists
- AI Leads – Operational Resilience Use Cases
- Resilience Data, Metrics & Insights Specialists
- Lessons Learned & Knowledge Management Consultants
- CTO / Technology Integration Leads
- Service Chain Mapping & Dependency SMEs
- Technology Resilience Vulnerability SMEs
- Programme Governance & Regulatory Readiness Managers
Roles span senior consultant, specialist, data and PMO profiles, working across technology, architecture, risk, audit and operations.
Essential experience:
- Strong background in financial services or other highly regulated environments
- Experience across technology, infrastructure, architecture, SRE or resilience‑adjacent roles
- Practical exposure to Operational Resilience, Service Resilience, BC/DR, incident management, scenario testing and/or technology risk
- Experience working within complex, enterprise‑scale service estates with multiple dependencies and suppliers
- Comfortable operating in global, matrixed organisations
Consulting & soft skills
- Strong stakeholder engagement and influencing capability
- Confidence engaging at senior technology, architecture, risk and audit levels
- Ability to translate complex technical resilience topics into clear, structured messages for non‑technical audiences
- An advisory mindset — shaping direction, not just executing tasks
- Comfortable constructively challenging and driving change
IT Operational Resilience in Leicester employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operational Resilience in Leicester
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to operational resilience. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a blog where you share insights on operational resilience topics. This not only demonstrates your knowledge but also sets you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals to join our Operational Resilience squad. It’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace IT Operational Resilience in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in financial services and operational resilience. We want to see how your background aligns with the roles we're hiring for, so don’t be shy about showcasing relevant projects and skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational resilience and how you can contribute to our squad. Keep it engaging and make sure to connect your experiences to the job description.
Showcase Your Soft Skills: We value strong stakeholder engagement and advisory mindsets. In your application, highlight examples where you've influenced change or communicated complex topics clearly. This will help us see your consulting capabilities in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values.
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of operational resilience, especially in the context of financial services. Be ready to discuss your experience with BC/DR, incident management, and scenario testing. This will show that you understand the complexities of the role and can hit the ground running.
✨Showcase Your Soft Skills
Since this role involves a lot of stakeholder engagement, be prepared to demonstrate your consulting and soft skills. Think of examples where you've influenced decisions or engaged with senior stakeholders. This will highlight your ability to communicate complex topics clearly and effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would approach real-world challenges related to operational resilience. This could involve discussing how you would handle a service disruption or manage dependencies in a complex environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current challenges in operational resilience or how they measure success in their transformation programme. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.