At a Glance
- Tasks: Create engaging content, manage communications, and build strong relationships with stakeholders.
- Company: A well-established organisation focused on collaboration and community impact.
- Benefits: Opportunities for professional growth, creative freedom, and community engagement.
- Other info: Join a dynamic team and participate in community-focused initiatives.
- Why this job: Make a real difference by enhancing communication and customer experience.
- Qualifications: Experience in communications, administration, or customer service is a plus.
The predicted salary is between 40500 - 49500 £ per year.
Your new company A well-established organisation is seeking a proactive and creative Communications & Stakeholder Engagement Coordinator to support the delivery of internal communications, customer engagement activities and stakeholder relationship management.
This varied role offers the opportunity to develop engaging communications, create high-quality content, support customer interactions, and build strong relationships across operational teams and external stakeholders.
The successful candidate will play a key role in promoting collaboration, supporting business objectives and enhancing both employee and customer experience.
Your new role Produce engaging monthly newsletters, including content creation, copywriting, visual design and publication management.
Maintain and continuously update internal communication platforms with business updates, success stories and key organisational messages.
Develop professional presentations for a range of audiences, ensuring clear messaging and engaging design.
Design posters, promotional materials and communication assets to support internal and external campaigns.
Assist in producing best practice guides, case studies and supporting documentation.
Support the preparation of award submissions and recognition initiatives through effective content creation and storytelling.
Conduct regular engagement visits with operational and internal teams to strengthen collaboration and develop positive working relationships.
Build and maintain strong relationships with clients, supply chain partners and wider stakeholders.
Gather feedback and insights from stakeholders to support continuous improvement initiatives.
Work closely with operational leadership teams to ensure consistent and effective communication across the business.
Prepare and issue professional responses to customer enquiries.
Support customer communication activities, ensuring information is delivered accurately and within agreed timescales.
Assist in enhancing customer satisfaction through effective engagement and communication.
Support the delivery of social value commitments and community-focused initiatives.
Participate in organised volunteering and community engagement activities.
Identify opportunities to enhance stakeholder engagement and positive community impact.
What you'll need to succeed Previous experience within a communications, administration, customer service or stakeholder engagement rol...
Communications and Engagement Coordinator in Leek employer: Hays
Join a well-established ecological consultancy in Kent that prioritises work-life balance and professional development. With a collaborative team culture and a commitment to delivering high-quality ecological advice, this company offers meaningful career progression opportunities for ecologists. Enjoy flexible working arrangements and the chance to work on diverse projects across the South East and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Communications and Engagement Coordinator in Leek
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like Hays. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like Hays, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research Hays inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Communications and Engagement Coordinator in Leek
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Hays. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Hays.
How to prepare for a job interview at Hays
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
