At a Glance
- Tasks: Deliver exceptional customer service and manage front-of-house operations.
- Company: Dynamic corporate environment in Leeds city centre.
- Benefits: Gain valuable experience in a fast-paced, client-facing role.
- Other info: Opportunity to develop skills in event coordination and technology support.
- Why this job: Be the first point of contact and create lasting impressions for clients.
- Qualifications: Background in hospitality or customer service is preferred.
The predicted salary is between 22000 - 28000 £ per year.
Are you passionate about delivering exceptional customer service and creating a lasting first impression? I’m working on exciting Front of House Receptionist opportunities within a corporate, professional environment in Leeds city centre. This is a fantastic opportunity for someone with a hospitality or customer service background who thrives in a fast-paced, client-facing role.
The Role
- You’ll play a key part in delivering a world-class front-of-house experience, supporting everything from reception and concierge services through to meeting room and event coordination.
- Managing meeting room bookings, set-ups, and configurations.
- Coordinating catering, AV, and equipment for meetings and events.
- Supporting clients with in-room technology, including teams and video conferencing.
- Troubleshooting AV issues and liaising with technical teams.
- Providing a concierge-style service (taxis, restaurants, general queries).
- Supporting the planning and delivery of meetings and events.
- Liaising with internal teams including facilities, catering, and IT.
- Handling enquiries via phone and email efficiently.
- Strong IT skills, including MS Office and AV systems (desirable).
Vacature Receptie medewerker in Leeds employer: Hays
Join a dynamic team in the heart of Leeds, where exceptional customer service is at the forefront of our corporate culture. We offer a supportive work environment that values employee growth and development, with opportunities for training and advancement in the hospitality sector. Enjoy the unique advantage of working in a vibrant city centre location, surrounded by a diverse range of clients and events that make every day exciting and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Vacature Receptie medewerker in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone, be ready to talk about your experience and what makes you a great fit for a front-of-house role. Keep it concise and engaging.
✨Tip Number 3
Show off your skills! If you get an interview, be prepared to demonstrate your IT skills or even troubleshoot a mock AV issue. This will show them you’re ready for the fast-paced environment.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Vacature Receptie medewerker in Leeds
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service right from the start! In your application, mention specific experiences where you’ve gone above and beyond to create a great experience for someone.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the job description. We want to see how your background in hospitality or customer service makes you the perfect fit for our Front of House role.
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your key strengths and why you’re excited about this opportunity without rambling on.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hays
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've delivered exceptional service in the past, especially in fast-paced environments. This will show that you understand the importance of creating a lasting first impression.
✨Familiarise Yourself with AV and Tech
Since the role involves supporting clients with in-room technology, make sure you’re comfortable discussing AV systems and video conferencing tools. If you have experience with these, prepare to talk about it. If not, do a bit of research to at least understand the basics.
✨Practice Your Meeting Coordination Skills
Think about any experiences you've had with managing meetings or events. Be prepared to discuss how you would handle meeting room bookings, set-ups, and catering coordination. Showing that you can think on your feet and manage multiple tasks will impress your interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what a typical day looks like for a receptionist. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
