At a Glance
- Tasks: Deliver exceptional customer service and create lasting first impressions at the front desk.
- Company: Dynamic corporate environment in Leeds city centre with a focus on professionalism.
- Benefits: Gain valuable experience in hospitality and customer service while working in a vibrant setting.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Be the face of the company and make a real impact on client experiences.
- Qualifications: Experience in hospitality or customer-facing roles, with strong communication skills.
The predicted salary is between 22000 - 26000 £ per year.
Are you passionate about delivering exceptional customer service and creating a lasting first impression? I’m working on exciting Front of House Receptionist opportunities within a corporate, professional environment in Leeds city centre. This is a fantastic opportunity for someone with a hospitality or customer service background who thrives in a fast-paced, client-facing role.
The Role: You’ll play a key part in delivering a world-class front-of-house experience, supporting everything from reception and concierge services through to meeting room and event coordination.
Key Responsibilities:
- Welcoming clients and guests, delivering a professional and friendly first impression
- Managing meeting room bookings, set-ups, and configurations
- Coordinating catering, AV, and equipment for meetings and events
- Supporting clients with in-room technology, including teams and video conferencing
- Troubleshooting AV issues and liaising with technical teams
- Providing a concierge-style service (taxis, restaurants, general queries)
- Supporting the planning and delivery of meetings and events
- Liaising with internal teams including facilities, catering, and IT
- Maintaining presentation and organisation of all client-facing areas
- Handling enquiries via phone and email efficiently
- Carrying out general administrative tasks and reporting
About You:
- Previous experience in hospitality, front of house, or customer-facing roles
- Passion for delivering exceptional service
- Confident communicator with strong interpersonal skills
- Highly organised with the ability to manage multiple tasks
- Comfortable working in a busy, fast-paced environment
- Strong IT skills, including MS Office and AV systems (desirable)
- Proactive, professional, and detail-oriented
- A real team player with a “can-do” attitude
What you need to do now: If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Receptionist in Leeds employer: Hays
Join a dynamic corporate environment in the heart of Leeds, where exceptional customer service is at the forefront of our mission. We offer a supportive work culture that values teamwork and professional growth, providing opportunities for skill development and career advancement. With a focus on creating a welcoming atmosphere for both clients and employees, you'll find a rewarding and engaging workplace that truly appreciates your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring manager.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you’re dressed smartly and professionally to reflect the company’s image and your commitment to the position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity and reinforcing your interest in the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Receptionist in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service or hospitality. We want to see how you've created great first impressions and handled client interactions in the past.
Tailor Your CV:Don’t just send a generic CV! Tailor it to match the job description. Use keywords from the posting, especially around front-of-house duties and customer service, to catch our eye.
Be Professional Yet Friendly:Your written application should reflect the professional yet friendly vibe we’re after. Keep your tone warm and approachable while maintaining professionalism throughout.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Hays
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the type of clients they serve. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Your Customer Service Scenarios
Since this role is all about delivering exceptional customer service, think of specific examples from your past experiences where you excelled in a similar situation. Practising these scenarios will help you articulate your skills effectively during the interview.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Make sure to dress professionally and appropriately for the corporate environment. This shows that you respect the company and understand the importance of presentation.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This not only shows your interest but also helps you determine if the company is the right fit for you.
