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- Tasks: Manage a social housing scheme, ensuring residents' safety and wellbeing.
- Company: Dynamic social housing provider focused on community engagement.
- Benefits: Weekly pay, competitive hourly rate, flexible hours, and potential for permanent roles.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in social housing and strong communication skills required.
- Other info: Ongoing temp position with opportunities for career growth.
The predicted salary is between 13 - 16 £ per hour.
We are seeking a proactive Scheme Manager to join our social housing client in Lancaster on an ongoing, temporary contract for a minimum of 3 months, with permanent opportunities to become available. This role requires a minimum of 30 hours per week across Monday to Friday.
You will act as the key point of contact for residents, visitors and stakeholders within the Independent Living Scheme, providing a customer-focused housing management service to ensure residents are able to maintain their tenancies in a safe and secure property.
Key responsibilities:- Making daily welfare calls based on individual support plans, responding to any emergencies or safeguarding concerns.
- Supporting all aspects of tenancy management including sign-ups, viewings, lettings, repairs, compliance and low level ASB.
- Conduct regular health & safety compliance checks including fire safety and water.
- Ensuring a positive climate for resident engagement, encouraging independence and involvement within scheme/community activities.
- Supporting with tenancy related/benefit queries, and signposting to external services.
- A background in social housing, with a good knowledge of housing and tenancy management principles, legislation and best practice, ideally working in a retirement/sheltered housing environment.
- Knowledge and understanding of safeguarding legislation and procedures.
- Strong communication and interpersonal skills.
- Confident lone worker with the ability to work on own initiative.
- Weekly pay.
- Competitive hourly rate.
- Ongoing temp contract with permanent opportunities.
- Option to be paid PAYE or Umbrella.
- Flexible working hours.
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Scheme Manager in Lancaster employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager in Lancaster
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially in areas like tenancy management and resident engagement.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled emergencies or supported residents in previous roles. This will demonstrate your proactive approach and ability to work independently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way in landing that Scheme Manager role.
We think you need these skills to ace Scheme Manager in Lancaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Scheme Manager role. Highlight your experience in social housing and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in social housing and how your background makes you a great fit for this position. Let us know what drives you!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application gets to the right place. Don’t miss out on this opportunity – we’re excited to hear from you!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and tenancy management principles. Familiarise yourself with relevant legislation and best practices, especially those related to independent living schemes. This will show that you're not just interested in the role but also understand the nuances of the sector.
✨Showcase Your Communication Skills
As a Scheme Manager, strong communication is key. Prepare examples of how you've effectively communicated with residents, stakeholders, or colleagues in the past. Think about situations where you resolved conflicts or provided support, as these will highlight your interpersonal skills.
✨Demonstrate Your Proactivity
This role requires a proactive approach, so be ready to discuss times when you've taken the initiative. Whether it was managing a crisis or improving a process, showcasing your ability to work independently and make decisions will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to safeguarding, tenancy management, or resident engagement. Practise your responses to these types of questions, focusing on how you would handle emergencies or support residents effectively. This will help you feel more confident during the interview.
