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- Tasks: Join a dynamic team to enhance IT operational resilience in a regulated financial environment.
- Company: Leading IT Infrastructure Consultancy focused on transformation and innovation.
- Benefits: Hybrid working model, competitive pay, and opportunities for professional growth.
- Other info: Exciting roles available across various specialisations with excellent career advancement potential.
- Why this job: Be part of a high-impact squad shaping the future of operational resilience.
- Qualifications: Experience in financial services and strong stakeholder engagement skills.
The predicted salary is between 60000 - 80000 £ per year.
A leading Independent IT Infrastructure and Services Consultancy are supporting the build‑out of a new Operational Resilience (OpsRes) squad in Sheffield, hiring multiple experienced consultants and specialists to join a large‑scale, high‑visibility transformation programme within a regulated financial services environment. This programme sits at the intersection of technology, resilience, risk and regulation, focusing on embedding measurable, sustainable operational and service resilience across complex enterprise technology estates.
Location & Working Model
Based in Sheffield (Hybrid: Initially 2–3 days onsite per week, reducing over time)
Rolling 6‑month contract
Inside IR35
Roles We’re Hiring Across
We’re building a multi‑disciplinary Operational Resilience squad, with opportunities across:
- Operational Resilience Product Owners / Squad Leads
- Proactive Resilience & Innovation Consultants
- Scenario Testing Specialists
- AI Leads – Operational Resilience Use Cases
- Resilience Data, Metrics & Insights Specialists
- Lessons Learned & Knowledge Management Consultants
- CTO / Technology Integration Leads
- Service Chain Mapping & Dependency SMEs
- Technology Resilience Vulnerability SMEs
- Programme Governance & Regulatory Readiness Managers
Roles span senior consultant, specialist, data and PMO profiles, working across technology, architecture, risk, audit and operations.
Essential experience:
- Strong background in financial services or other highly regulated environments
- Experience across technology, infrastructure, architecture, SRE or resilience‑adjacent roles
- Practical exposure to Operational Resilience, Service Resilience, BC/DR, incident management, scenario testing and/or technology risk
- Experience working within complex, enterprise‑scale service estates with multiple dependencies and suppliers
- Comfortable operating in global, matrixed organisations
Consulting & soft skills
- Strong stakeholder engagement and influencing capability
- Confidence engaging at senior technology, architecture, risk and audit levels
- Ability to translate complex technical resilience topics into clear, structured messages for non‑technical audiences
- An advisory mindset — shaping direction, not just executing tasks
- Comfortable constructively challenging and driving change
IT Operational Resilience in Kingston upon Hull employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operational Resilience in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to operational resilience. We suggest doing mock interviews with friends or using online platforms to get comfortable talking about your experience and skills.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your past projects in operational resilience. We want to see how you’ve tackled challenges and made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Operational Resilience in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of IT Operational Resilience. Highlight your experience in financial services and any relevant skills that match the job description. We want to see how you can bring value to our new OpsRes squad!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational resilience and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience: When filling out your application, be sure to showcase your experience with operational resilience, incident management, and scenario testing. We’re looking for candidates who can hit the ground running, so make those experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of operational resilience, especially in the context of financial services. Be ready to discuss your experience with BC/DR, incident management, and scenario testing. This will show that you understand the complexities of the role and can hit the ground running.
✨Showcase Your Soft Skills
Since this role involves a lot of stakeholder engagement, be prepared to demonstrate your consulting and soft skills. Think of examples where you've influenced decisions or engaged with senior stakeholders. This will highlight your ability to communicate complex topics clearly and effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice articulating how you would handle specific challenges related to operational resilience. This not only shows your problem-solving skills but also your advisory mindset in shaping direction rather than just executing tasks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the team and the transformation programme. This demonstrates your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to showcase your understanding of the operational resilience landscape.