At a Glance
- Tasks: Lead Hard Facilities Management services and ensure compliance across a public estate.
- Company: Join a large unitary local authority with a focus on community impact.
- Benefits: Competitive daily rate of £380-£410 and a stable work environment.
- Other info: Opportunity for career growth in a well-structured council environment.
- Why this job: Make a real difference in public service and influence estate strategy.
- Qualifications: Degree in Building Services or Facilities Management and senior M&E management experience.
A local authority is seeking an experienced M&E Manager to join their team.
We are partnering with a large unitary local authority to recruit an experienced M&E Manager to lead the delivery of Hard Facilities Management services across a complex and politically visible public estate. This is a senior interim role, suited to an accomplished FM professional with strong leadership, contract management, and public sector experience, capable of operating at Head-of-Service interface level.
Reporting directly to the Head of FM & Capital Projects, you will be responsible for the strategic and operational management of Hard FM services, ensuring statutory compliance, service continuity, value for money, and high customer satisfaction. Key responsibilities include:
- End-to-end management of core Hard FM contracts (including M&E and Fabric)
- Senior oversight of FM supply chain partners and contractor performance
- Line management, coaching, and performance management of Hard FM Supervisors
- Ensuring full statutory compliance (Fire, Gas, Electrical, Legionella, Asbestos, LOLER, Building Safety Act / Golden Thread)
- Ownership of FM budgets, expenditure control, and financial reporting
- Leading service improvement, audit outcomes, and performance recovery plans
- Working collaboratively with capital projects, energy, sustainability, and corporate stakeholders
- Deputising for the Head of FM Delivery as required
The role plays a key part in supporting the council’s estate strategy, carbon reduction commitments, and wider corporate objectives.
You will be a confident senior M&E leader with the credibility to operate in a complex public sector environment.
Essential:
- Degree-level qualification in Building Services or Facilities Management or related discipline
- Strong experience managing M&E Services or Hard FM services at a senior level, ideally within a local authority or wider public sector
- Proven contract management expertise (NEC / JCT)
- In-depth knowledge of statutory building compliance and safety legislation
- Experience of line managing M&E Teams or FM teams and driving performance improvement
- Strong financial, commercial, and stakeholder management skills
- Ability to present and report to senior leadership and committees
Highly Desirable:
- NEBOSH / IOSH senior health & safety qualification
- Chartered or senior professional membership (IWFM, CIBSE, or equivalent)
- Experience of service transformation or change management within FM delivery
What you'll get in return:
- Market-leading daily rate £380-£410 per day Umbrella
- High-impact senior leadership role
- Opportunity to influence estate strategy, compliance, and service excellence
- Stable, well-structured council environment with defined governance
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Manager, Performance Management in Kent employer: Hays
Join a large unitary local authority that values leadership and innovation in the public sector. With a focus on strategic management and service excellence, this role offers a competitive daily rate and the chance to make a significant impact on the council's estate strategy and carbon reduction commitments. Enjoy a stable work environment that fosters professional growth and collaboration among dedicated teams.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Performance Management in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in local authorities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the council's estate strategy and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their goals.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Manager, Performance Management in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of M&E Manager. Highlight your experience in managing Hard FM services and any relevant qualifications. We want to see how your background aligns with the job description!
Showcase Your Leadership Skills:Since this is a senior role, it's crucial to showcase your leadership experience. Share examples of how you've successfully managed teams and improved performance in previous roles. We love to see strong leaders in action!
Be Clear on Compliance Knowledge:The role requires in-depth knowledge of statutory compliance and safety legislation. Make sure to mention any relevant certifications or experiences that demonstrate your expertise in this area. We need to know you can keep things compliant!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Let’s get your application rolling!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of Hard Facilities Management and M&E services. Be ready to discuss your experience with statutory compliance and contract management, as these are key areas for the role.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership abilities, especially in managing teams and driving performance improvement. Think about specific situations where you coached or mentored others, and be ready to share those stories.
✨Understand the Public Sector Landscape
Familiarise yourself with the challenges and opportunities within the public sector, particularly in local authorities. This will help you demonstrate your credibility and understanding of the environment you'll be working in.
✨Prepare for Financial Discussions
Since you'll be responsible for budgets and financial reporting, be prepared to discuss your experience with financial management. Have examples ready that showcase your ability to control expenditure and deliver value for money.
