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- Tasks: Follow up on overdue invoices and resolve payment issues while keeping clients happy.
- Company: Join a leading software company known for innovation and excellence in tech.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a supportive team that values quality and inclusivity, making a real impact.
- Qualifications: High school diploma required; finance coursework and 2+ years in collections preferred.
- Other info: Flexible working arrangements and a chance to develop your skills in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
A leading software company is seeking a talented and motivated individual to join their dynamic team. This company is renowned for its innovative solutions and commitment to excellence in the tech industry.
Your new role includes:
- Contacting clients to follow up on overdue invoices and ensure timely payments.
- Addressing and resolving basic payment issues while maintaining positive client relationships.
- Monitoring the billing mailbox, highlighting & escalating cases as needed.
- Generating and maintaining ageing reports for review by senior team members.
- Maintaining accurate records of client interactions and updating contact details when appropriate.
- Preparing routine dunning emails to clients for overdue accounts.
- Identifying and escalating payment discrepancies and risks to Team Leads.
- Managing and uploading invoices to third-party platforms when necessary.
- Applying cash received in the bank to the corresponding open invoices.
What you’ll need to succeed:
- High school diploma or equivalent; college coursework in finance or business is a plus.
- 2+ years of experience in collections or accounts receivable.
- Excellent written and verbal communication skills (in English).
- Proficiency in MS Office. Experience with Oracle is a plus.
- Basic knowledge of accounting principles.
- Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.
- Demonstrates problem-solving skills and a customer-focused / customer service mindset.
- Ability to escalate cases to Team Leads effectively.
- Ability to work both independently and collaboratively within a team environment, fostering positive working relationships.
- Commitment to fostering a quality-driven, inclusive workplace culture.
- Positive, proactive, and adaptable attitude.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Junior Credit Controller employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Credit Controller
✨Tip Number 1
Familiarise yourself with the software and tools commonly used in credit control, such as Oracle. Having a basic understanding of these systems can give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Brush up on your communication skills, especially in handling difficult conversations about overdue payments. Practising how to maintain a positive relationship while being assertive can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the finance and credit control sectors. Attend industry events or join online forums to connect with others who might provide insights or even referrals for the position.
✨Tip Number 4
Demonstrate your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. Being able to showcase your ability to prioritise effectively will resonate well with hiring managers.
We think you need these skills to ace Junior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in collections or accounts receivable. Emphasise your communication skills and any specific software knowledge, such as MS Office or Oracle, that aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and customer service mindset. Mention your ability to manage multiple tasks and your attention to detail, as these are crucial for the role of Junior Credit Controller.
Highlight Relevant Experience: In your application, provide specific examples of how you've successfully managed overdue invoices or resolved payment issues in previous roles. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this position.
How to prepare for a job interview at Hays
✨Showcase Your Communication Skills
As a Junior Credit Controller, you'll need excellent written and verbal communication skills. During the interview, be sure to demonstrate your ability to articulate your thoughts clearly and concisely. Consider preparing examples of how you've effectively communicated with clients in the past.
✨Highlight Your Organisational Skills
This role requires strong organisational skills and the ability to multitask. Be ready to discuss specific instances where you've successfully managed multiple tasks or projects simultaneously. This will show that you can thrive in a fast-paced environment.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've resolved payment issues or discrepancies. Sharing these experiences will illustrate your customer-focused mindset and adaptability.
✨Familiarise Yourself with Relevant Software
While proficiency in MS Office is essential, having a basic understanding of accounting principles and familiarity with Oracle can set you apart. If you have experience with these tools, be sure to mention it during the interview to demonstrate your readiness for the role.
