At a Glance
- Tasks: Provide 1st line IT support and manage network connectivity projects.
- Company: Join a prestigious and growing technology team focused on innovation.
- Benefits: Enjoy flexible working, ongoing training, and a great team environment.
- Other info: A full UK driving licence is needed for site travel.
- Why this job: Develop your skills in a supportive culture while making a real impact.
- Qualifications: Experience in ICT support and understanding of networking concepts required.
The predicted salary is between 24000 - 36000 £ per year.
Prestigious opportunity within a growing technology team for an IT & Network Support Technician. Dedicated to 1st line IT support as well as a Network Connectivity project alongside our 3rd Party IT Provider, we are inviting you to join us and further develop your skills in this area. You will require a driving licence in order to travel to a number of local sites when providing support at our locations.
As our IT & Network Support Technician, you will be responsible for:-
- Providing technical support to end users, ensuring the smooth operation of LAN, WAN and Wi-Fi environments
- Supporting the implementation and management of company ICT systems
- Deploying, managing and supporting ICT hardware, software and networks
- Developing and maintaining technical documentation of systems configurations following installations
- Ensuring ICT systems are safe, secure and reliable
If you possess a combination of the following skills, then LETS TALK!
- Experience providing 1st/2nd line ICT support
- Understanding of networking concepts, TCPIP, DNS, DHCP, VLANs or VPNs
- Microsoft Windows 10/11 and MS Office 365
- Troubleshooting skills for both remote and on-site issues
- Developing and maintaining systems documentation
- Full UK Driving licence to travel to customer site
What you\'ll get in return
In return, you will be rewarded with ongoing training and development and an enviable team environment. Flexible working plus benefits package is provided.
What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\'s, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT & Network Support Technician in Manchester employer: Hays
Join a prestigious and growing technology team as an IT & Network Support Technician, where you will benefit from ongoing training and development in a supportive and flexible work environment. With opportunities to enhance your skills while providing essential support across various local sites, you will be part of a collaborative culture that values employee growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land IT & Network Support Technician in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hays values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hays might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hays!
✨Direct Apply to Hays
Let's not forget to apply directly through the Hays website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT & Network Support Technician in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hays.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hays. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hays
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
