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For Companies At a Glance
- Tasks: Manage customer accounts and support the sales team in a dynamic environment.
- Company: Join a leading manufacturing business in Telford with a strong reputation.
- Benefits: Enjoy a bonus scheme, pension enrolment, 25 days annual leave, plus a mobile phone and laptop.
- Why this job: Be part of a collaborative culture that values customer relationships and personal growth.
- Qualifications: Experience in Internal Sales or Customer Services is essential, along with strong communication skills.
- Other info: Opportunity for career development and a chance to make a real impact.
The predicted salary is between 24000 - 36000 £ per year.
Your new company
Hays are working with a renowned Manufacturing business in Telford who are looking for an Internal Sales Administrator. This role will bridge the gap between Customer Services and Sales.
Your new role
- Account manage customer base to achieve long-term success.
- Manage planning of work with the Production Team.
- Update customer data shared spreadsheets.
- Act as point of contact and handle customer needs.
- Develop positive relationships with clients.
- Communicate problems internally and externally with production, quality, transport, and the end customer.
- Suggest actions to improve sales performance.
- Support sales team and operate directly to Sales Manager.
- Monitor customer quarterly reviews and customer satisfaction surveys.
What you'll need to succeed
- Proven work experience in Internal Sales or Customer Services.
- Hands-on experience to deliver customer experience.
- Understand Sales performance metrics and CRM systems.
- Excellent communication and negotiation skills.
What you'll get in return
- Bonus scheme
- 5% Pension enrolment
- 25 days annual leave
- Mobile Phone and Laptop
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Internal Sales Administrator employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your communication and negotiation skills. Consider role-playing scenarios where you handle customer queries or negotiate terms, as this will prepare you for the real-life situations you'll face in the role.
✨Tip Number 3
Research the company’s products and services thoroughly. Being knowledgeable about what they offer will allow you to engage more effectively during interviews and show your genuine interest in the position.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Internal Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal sales or customer services. Use specific examples that demonstrate your ability to manage customer relationships and improve sales performance.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Internal Sales Administrator role. Emphasise your communication skills and your experience with CRM systems, as these are crucial for the position.
Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as improvements in customer satisfaction or sales metrics. This will help you stand out as a candidate who can deliver results.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for the role.
How to prepare for a job interview at Hays
✨Know the Company
Before your interview, take some time to research the manufacturing business. Understand their products, values, and market position. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Your Customer Service Skills
Since the role involves bridging customer services and sales, be prepared to discuss your previous experiences in these areas. Share specific examples of how you've successfully managed customer relationships and resolved issues.
✨Familiarise Yourself with Sales Metrics
Understanding sales performance metrics and CRM systems is crucial for this role. Brush up on relevant terminology and be ready to discuss how you have used these tools in past positions to drive results.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the Internal Sales Administrator role. This shows your enthusiasm and helps you assess if it's the right fit for you.
