Internal Communications Manager

At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader; together with over 12,000 people across 33 countries, you’ll be making a difference in the world of work.

Your New Role

Working with the UK&I CEO, Director of People & Culture and the Global Head of Internal Communication, the UK&I Internal Communication Manager will be responsible for supporting the delivery of UK&I internal communications, campaigns, and events. You will work closely with Senior leaders across UK&I business to help ensure consistency and alignment of messages to support our key commitments, particularly people engagement.

Requirements, Skills, and Competencies:

• The suitable candidate will have fantastic stakeholder engagement as this role requires you to collaborate closely with other UK&I teams - Marketing, Technology and Front Office Systems.

Communication Strategy

• Support the delivery of the UK&I internal communication strategy for Hays.

Campaigns and Content

• Help build understanding and belief in our business strategy and ensure colleagues understand the role they play in delivering it.
• Ensure UK&I teams have a clear understanding of the big picture strategy to support the cascade of key messages.
• Support the creation and delivery of a narrative that connects key change programmes initiatives and outcomes.
• Deliver a programme of communication that connects colleagues to the business and engages them in the vision and values of the company.

Channels

• Support the development of the UK&I communication channel portfolio so channels and communication are effective, engaging and fit for the future.
• Support the development of two-way communication channels.
• Promote the development of communication skills of leaders across the business.

Events

• Support the development and execution of highly engaging UK&I internal events, leveraging third party support when required.

Collaboration

• Support a strong network with the regional communication managers to ensure message alignment, sharing of best practice and efficiency.
• Build relationships across the organisation to support long-term planning with Marketing, PR, global teams as required.

Measurement

• Ensure all communication campaigns are evaluated against agreed objectives, outputs, and outcomes.

Knowledge, Qualifications and Experience:

• Degree level education.
• Experience in internal communication roles.
• Excellent, clear, and concise written communications.
• Expertise in managing multi-channel internal communications, including intranets, e-bulletins, and events.
• Strong change and project management skills.
• Creative thinker.
• Ability to work unsupervised, exercise leadership and influence change.
• Experience in delivering best-in-class communications in complex organisations.
• Ideally experience of operating in an international environment with appreciation of linguistic and cultural differences.

Additional Requirements

• Some travel across UK&I may be required.

What you will get in return

This is a truly unique opportunity to work in for Hays and collaborate with senior leaders to help shape tomorrow together. In addition, Hays offer:

• Competitive compensation and reward package.
• Stimulating and rewarding work at a time of significant organisational change.
• An inclusive culture built on rewarding success and the opportunity to influence your future career path.
• Flexible hybrid working patterns.
• Broad range of wellbeing initiatives and benefits.
• Community of internal support networks.
• Paid volunteering day for all employees under our Working for Your Tomorrow Initiative.

Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it! At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.