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For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely payments while resolving queries.
- Company: Join a large organisation in Portsmouth with a strong reputation.
- Benefits: Enjoy competitive pay and the flexibility of long-term temporary work.
- Why this job: Gain valuable experience in credit control within a supportive team environment.
- Qualifications: Experience in credit control and confidence with IT systems is essential.
- Other info: Opportunity for career growth and networking in a dynamic setting.
Your new company: You will be operating within a large organisation in Portsmouth who are seeking an interim credit controller to join their team in a long-term temporary role.
Your new role: Ensuring that outstanding monies owed from external customers are paid on time and to agreed payment terms. Pursuing and monitoring customer queries to ensure they are resolved as promptly as possible. Liaising with other teams as well as external customers. Managing your own portfolio of accounts, which involves monitoring aged debt reports and telephoning customers to maximise collections of current and overdue bills. Negotiating and making recommendations on how best to recover or manage outstanding debts, sometimes agreeing to payment plans. Accurately recording customer billing information onto the computerised system. Taking payment over the telephone. Producing monthly reports.
What you’ll need to succeed: A proven track record in credit control and collections work. An up-to-date working knowledge of credit control and collections is essential. An understanding of financial billing and invoicing procedures is essential. Confidence with IT, including Microsoft Office and Accounts Receivable packages.
What you’ll get in return: A competitive hourly rate of between £11 and £13.50 per hour and long-term temporary work, based in Portsmouth.
What you need to do now: If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jack Bailey, the specialist consultant managing this vacancy, on 02382 020 104. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Credit Controller
✨Tip Number 1
Familiarise yourself with the specific credit control processes used in large organisations. Understanding how they manage their accounts receivable can give you an edge during interviews.
✨Tip Number 2
Brush up on your negotiation skills. Being able to effectively negotiate payment plans or settlements can set you apart from other candidates, so consider role-playing scenarios with a friend.
✨Tip Number 3
Network with professionals in the finance and credit control sectors. Attend local events or join online forums to connect with others who might provide insights or referrals for the role.
✨Tip Number 4
Prepare to discuss your experience with IT systems relevant to credit control. Be ready to share examples of how you've used software to manage accounts and improve collections in previous roles.
We think you need these skills to ace Interim Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and collections. Use specific examples that demonstrate your ability to manage accounts, resolve customer queries, and negotiate payment plans.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your proven track record in credit control and how your skills align with the requirements outlined in the job description.
Highlight Relevant Skills: Emphasise your IT proficiency, particularly with Microsoft Office and Accounts Receivable packages. Mention any specific software you have used in previous roles that would be relevant to this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a credit control role.
How to prepare for a job interview at Hays
✨Showcase Your Credit Control Experience
Make sure to highlight your previous experience in credit control and collections during the interview. Be prepared to discuss specific examples of how you've successfully managed accounts and resolved outstanding debts.
✨Demonstrate IT Proficiency
Since confidence with IT is essential for this role, be ready to talk about your experience with Microsoft Office and any Accounts Receivable packages you've used. You might even want to mention any specific software you are familiar with that could be relevant.
✨Prepare for Customer Interaction Scenarios
Think about potential scenarios you might face when liaising with customers. Prepare to discuss how you would handle difficult conversations or negotiate payment plans, as this will show your problem-solving skills and customer service approach.
✨Understand Financial Procedures
Brush up on your knowledge of financial billing and invoicing procedures before the interview. Being able to speak confidently about these processes will demonstrate your understanding of the role and its requirements.
