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- Tasks: Support network and server infrastructure, troubleshoot IT issues, and assist with system administration.
- Company: Join a dynamic team in Mirfield, offering a blend of hands-on tech experience and remote work flexibility.
- Benefits: Enjoy one day of home working and gain valuable IT skills in a supportive environment.
- Why this job: Perfect for tech enthusiasts eager to dive into networking and security while making a real impact.
- Qualifications: Solid IT experience, knowledge of Cisco equipment, and familiarity with Microsoft Office 365 required.
- Other info: Opportunity to work on exciting IT projects and enhance your technical expertise.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a technical and hands-on Infrastructure Technician to support our network and server infrastructure, ensuring seamless operation across the business. This role is ideal for someone with solid IT experience, looking to gain deeper exposure to networking, security, and infrastructure management.
- IT Support & Troubleshooting: Provide 1st and 2nd line support for hardware, software, and connectivity issues.
- Network Administration: Assist with maintaining Cisco networking equipment, including switches, routers, and firewalls.
- Switch Patching & Configuration: Support 3rd parties with patching and updates on network switches, ensuring correct VLAN assignments and connectivity.
- Wireless & LAN Management: Support Wi-Fi networks, troubleshoot connectivity issues, and optimise performance across multiple sites.
- System Administration: Assist with managing Microsoft Office 365, Active Directory, Intune, SharePoint and basic server tasks.
- Monitoring & Security: Help monitor network traffic, identify potential security threats, and escalate critical issues as needed.
- Backup & Disaster Recovery: Support and monitor 3rd party backup solutions, support disaster recovery planning, and ensure business continuity.
- Documentation & Process Improvement: Document network configurations, IT procedures, and troubleshoot processes for future reference.
- IT Projects & Upgrades: Support infrastructure projects, including network upgrades, system migrations, and process automation.
Hands-on experience with networking, including Cisco switches and routers. Basic knowledge of switch patching, VLAN configuration, and access control lists (ACLs). Experience with Microsoft Office 365, Active Directory, and Windows environments. Exposure to Cisco Meraki or similar cloud-managed network solutions. Knowledge of ITIL or other service management frameworks. Understanding of basic server administration and virtualisation technologies. Windows Server 2008R2-2019 Operating Systems and Hybrid Active Directory, GPO management, Hybrid Exchange, Hyper-V management.
Infrastructure Technicians employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Technicians
✨Tip Number 1
Familiarise yourself with Cisco networking equipment, as this role heavily involves maintaining switches and routers. Consider setting up a home lab or using simulation software to practice your skills in VLAN configuration and access control lists.
✨Tip Number 2
Brush up on your knowledge of Microsoft Office 365 and Active Directory. Being able to demonstrate your understanding of these systems during an interview can set you apart from other candidates.
✨Tip Number 3
Showcase any hands-on experience you have with IT support and troubleshooting. Be prepared to discuss specific examples where you've resolved hardware or connectivity issues, as this will highlight your practical skills.
✨Tip Number 4
Stay updated on the latest trends in network security and monitoring. Being knowledgeable about potential security threats and how to mitigate them will demonstrate your proactive approach to infrastructure management.
We think you need these skills to ace Infrastructure Technicians
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT experience, particularly in network administration and system support. Emphasise any hands-on experience with Cisco equipment and Microsoft Office 365.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for infrastructure management and your technical skills. Mention specific experiences that relate to the job description, such as troubleshooting or supporting network projects.
Highlight Relevant Skills: In your application, clearly outline your skills related to IT support, network administration, and system management. Use keywords from the job description to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Infrastructure Technician role.
How to prepare for a job interview at Hays
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with networking equipment, especially Cisco switches and routers. Highlight any specific projects or tasks where you successfully managed network configurations or troubleshooting.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you would handle common IT support issues. Prepare examples of past experiences where you effectively resolved hardware, software, or connectivity problems, showcasing your analytical skills.
✨Familiarise Yourself with Relevant Tools
Make sure you have a good understanding of Microsoft Office 365, Active Directory, and other tools mentioned in the job description. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's infrastructure projects, team dynamics, or future technology plans. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
