Position: Technical Operative 1
Location: Hatfield
Working Hours: Rotational shifts
- 08:00 – 16:00
- 16:00 – 00:00
- 00:00 – 08:00
- Days: Monday to Friday
- Security Clearance: Candidates must be willing to undergo SC Clearance
- Rate: 14.24 pounds per hour via Paye, 18.50 pounds per hour via umbrella ltd.
Company Overview
Our client is a leading provider of digital transformation services, delivering technology solutions to some of the world’s most recognised organisations. Their services span full lifecycle maintenance and on-site technical support across workplace and infrastructure technologies. The company values operational excellence, customer satisfaction, and a people-first culture that promotes diversity, flexibility, and collaboration.
Role Summary
The Technical Operative 1 will join the Configuration Department, supporting IT configuration and deployment activities. The role requires a hands-on approach to software installation, system building, and data management, with a strong emphasis on accuracy, communication, and adherence to process.
Key Responsibilities
- Perform software installations and configurations within existing infrastructure
- Build systems using predefined scripts (training provided; strict compliance required)
- Operate bespoke and in-house systems (training provided)
- Input and manage data using spreadsheets (25–50% of role)
- Consolidate consignments for distribution
- Communicate effectively with supervisors and team leads regarding progress and issues
- Handle pallet movement and contribute to work planning
- Meet performance targets and service level agreements
- Box and unbox IT equipment as part of configuration and dispatch processes
Candidate Requirements
- Strong written and verbal communication skills
- Background in IT or technical operations
- Proven experience in manual data entry and spreadsheet management
- Ability to work flexibly and respond to changing demands
- Team-oriented with a proactive approach
- Familiarity with IT components and hardware
- High attention to detail and accuracy
- Capable of working to deadlines and performance targets
Benefits and Environment
- Free on-site parking
- Subsidised canteen
- Structured training and mentoring from a global IT service provider
- Supportive team environment with opportunities for growth
- Fast-paced and dynamic workplace
