Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and implement core systems, handle service requests, and support project work.
- Company: Join a leading software solutions provider focused on innovation and customer satisfaction.
- Benefits: Enjoy flexible hybrid working, generous holidays, and a range of health perks.
- Why this job: Be part of exciting projects that make a real impact in a creative and supportive environment.
- Qualifications: Experience with ViewPoint, strong technical skills, and project management experience required.
- Other info: Opportunities for personal and professional development with regular social events.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a leader in providing innovative software solutions, dedicated to transforming the way businesses operate. With a strong focus on customer satisfaction and cutting-edge technology, they offer a collaborative and forward-thinking work environment. Employees are encouraged to bring their ideas to the table, fostering a culture of creativity and continuous improvement.
The company prides itself on its commitment to professional development, offering numerous opportunities for growth and advancement. Team members work on exciting projects that have a real impact, supported by a leadership team that values transparency and open communication.
We are looking for a talented Systems Implementation Specialist to join our dynamic team. This hybrid role is based in their Southampton office.
As a Systems Implementation Specialist, you will play a crucial role in designing and implementing one of their core systems, ViewPoint. You will handle complex service requests and incidents via our support desk (Ivanti) or through project enhancements, keeping client teams informed of progress. Monitoring and reviewing service delivery, you will ensure timely updates to client teams. Reviewing work from junior team members and peers will be essential to maintain quality and consistency. You will conduct system integration testing and reconciliation activities, providing relevant evidence and documentation. Effective communication with team members and client-facing teams, both verbally and in writing, will be crucial to gather and explain requirements and provide resolutions. You will consider scalable solutions and maintain core configurations with continuous group improvements. Identifying development needs for junior team members and working with their line manager to agree on a training plan will also be part of your role.
In project work, you will support the development, testing, and implementation of system enhancements and defect resolutions in collaboration with business leads, technical leads, and project managers. Managing the end-to-end process of projects, from gathering and documenting requirements to developing solutions, testing, deployment, and creating user guides, will be essential. Gathering requirements for reports and working with the reporting and data team, contractors, or independently to develop reports, aiming for group-wide solutions that can be rolled out to multiple clients, will be part of your responsibilities.
- Previous working experience with ViewPoint
- Strong technical financial services industry knowledge
- Advanced PC skills notably MS Office suite (MS Word and MS Excel) as well as a familiarity with programming languages such as Transact-SQL and Visual Studio
- Project management experience
Benefits include:
- Discretionary bonus scheme plus management incentive programme
- Flexible, hybrid working
- Generous holiday allowance
- Pension scheme
- Private medical insurance, including eye care
- Permanent health insurance
- Life assurance (death in service and critical illness benefit)
- Worldwide travel insurance
- Onsite parking
- Regular social events
- Health and wellbeing programmes
- Significant investment into your personal and professional development
ICT Systems Analyst employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Systems Analyst
✨Tip Number 1
Familiarise yourself with ViewPoint and its functionalities. Since this role involves designing and implementing this core system, having a solid understanding of how it works will give you a significant edge during discussions with the hiring team.
✨Tip Number 2
Brush up on your project management skills. This position requires managing end-to-end processes, so being able to demonstrate your experience in leading projects and collaborating with various teams will be crucial.
✨Tip Number 3
Showcase your communication skills. Since effective communication is key in this role, practice articulating complex technical concepts clearly and concisely, both verbally and in writing, to ensure you can convey your ideas effectively.
✨Tip Number 4
Highlight your experience in the financial services industry. Given the strong technical knowledge required, emphasising any relevant experience or projects you've worked on in this sector will help you stand out as a candidate.
We think you need these skills to ace ICT Systems Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the ICT Systems Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience with ViewPoint and any relevant project management roles. Use specific examples to demonstrate your technical skills and problem-solving abilities in similar environments.
Showcase Communication Skills: Since effective communication is crucial for this role, ensure your application reflects your ability to convey complex information clearly. Consider including examples of how you've successfully communicated with team members and clients in past projects.
Personalise Your Cover Letter: Craft a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the company's culture of creativity and professional development. Mention how you can contribute to their innovative projects and support junior team members.
How to prepare for a job interview at Hays
✨Showcase Your Technical Skills
As an ICT Systems Analyst, it's crucial to demonstrate your technical expertise, especially with ViewPoint and programming languages like Transact-SQL. Be prepared to discuss specific projects where you've successfully implemented systems or resolved complex issues.
✨Emphasise Communication Abilities
Effective communication is key in this role. Highlight your experience in gathering requirements and explaining technical concepts to non-technical stakeholders. Prepare examples of how you've maintained clear communication with team members and clients in past projects.
✨Demonstrate Project Management Experience
Since the role involves managing end-to-end project processes, be ready to discuss your project management experience. Share specific instances where you gathered requirements, developed solutions, and ensured timely delivery, showcasing your organisational skills.
✨Highlight Continuous Improvement Mindset
The company values creativity and continuous improvement. Discuss how you've contributed to process enhancements in previous roles and your approach to identifying development needs for junior team members. This will show that you align with their culture of growth and collaboration.
