At a Glance
- Tasks: Manage end-to-end billing activities and ensure accurate invoicing.
- Company: Fast-growing organisation with global expansion opportunities.
- Benefits: Hybrid working, friendly team environment, and potential for permanent position.
- Other info: Join a pivotal stage of growth and support international expansion.
- Why this job: Shape processes and improve operational efficiency in a dynamic role.
- Qualifications: Experience in Billing Operations and strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
Your new company
You'll be joining a fast-growing organisation undergoing significant global expansion. As part of a developing Billing Operations function, you'll play a key role in strengthening Order-to-Cash processes and supporting the company's ability to scale internationally.
Your new role
As a Billing Operations Specialist, you will take ownership of end-to-end billing activities across new business, renewals, and amendments. Initially focused on UK transactions, the role will evolve to support a global portfolio. You'll work closely with cross-functional teams to ensure accurate invoicing, resolve billing issues, and drive improvements across systems and processes.
Key responsibilities
- Manage end-to-end billing for new deals, renewals, and amendments
- Generate accurate, timely invoices aligned with contractual terms
- Reconcile billing data across multiple systems and resolve discrepancies
- Oversee monthly renewals and validate pricing, terms, and billing schedules
- Act as a primary contact for internal teams and customers on billing queries
- Work with Sales, Customer Success, Contracts, and Finance to ensure clean deal execution
- Highlight upstream data gaps and escalate risks with clear solutions
- Support process improvements, workflow standardisation, and system enhancements
- Build capability to support multi-region, multi-currency billing
- Provide additional support during month-end and quarter-end cycles
What you'll need to succeed
- Strong experience in Billing Operations, Order-to-Cash, or finance operations
- Background in high-volume, complex billing environments
- Experience with SaaS or subscription billing is advantageous
- Confident using ERP systems (ideally NetSuite) and CRM tools such as Salesforce
- Strong Excel skills, including reconciliations and lookups
- High attention to detail and accuracy
- Strong problem-solving skills and the ability to manage competing priorities
- Confident communicator with the ability to challenge constructively
- Proactive, solutions-focused mindset
What you'll get in return
You'll join a growing global function at a pivotal stage, with the opportunity to shape processes, improve operational efficiency, and support international expansion. This role is offered on a temporary basis with a strong chance of becoming permanent, giving you the opportunity to secure a long-term position as the business continues to scale. The company offers hybrid working, a friendly team environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Billings Specialist in Humber employer: Hays
Join a dynamic and fast-growing organisation that values innovation and collaboration, offering you the chance to play a pivotal role in shaping billing processes as they expand globally. With a supportive work culture, hybrid working options, and opportunities for professional growth, this company is dedicated to fostering employee development while ensuring a friendly team environment. As a Billing Operations Specialist, you'll not only enhance your skills but also contribute significantly to the company's success in a thriving international market.
StudySmarter Expert Advice🤫
We think this is how you could land Billings Specialist in Humber
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers, so you can showcase your skills and experiences effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals to join our growing team, so don’t miss out!
We think you need these skills to ace Billings Specialist in Humber
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Specialist role. Highlight your experience in billing operations and any relevant skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Skills:Don’t forget to showcase your strong Excel skills and experience with ERP systems like NetSuite. We love seeing candidates who can demonstrate their problem-solving abilities and attention to detail.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our fast-growing organisation. We’re all about finding the right match!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Hays
✨Know Your Billing Basics
Make sure you brush up on your knowledge of billing operations, especially in high-volume environments. Understand the Order-to-Cash process inside out, as this will be crucial for the role. Being able to discuss specific examples from your past experience will show that you’re ready to take ownership of the billing activities.
✨Familiarise Yourself with Tools
Since the job mentions ERP systems like NetSuite and CRM tools such as Salesforce, it’s a good idea to get comfortable with these platforms. If you have experience using them, prepare to share how you’ve leveraged these tools to improve billing accuracy or efficiency in previous roles.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially around resolving billing discrepancies. Think of specific instances where you identified issues and implemented solutions. This will demonstrate your proactive mindset and ability to manage competing priorities effectively.
✨Showcase Your Communication Skills
As a Billing Operations Specialist, you’ll need to communicate with various teams and customers. Prepare to discuss how you’ve successfully navigated challenging conversations or resolved conflicts in the past. Highlighting your confident communication style will help you stand out as a candidate who can challenge constructively.
