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For Companies At a Glance
- Tasks: Provide top-notch customer service and support to a diverse range of clients.
- Company: Join a successful team in Hull focused on collaboration and customer satisfaction.
- Benefits: Earn £26,000-£30,000 with 26 days annual leave and additional perks.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Full training provided, with opportunities for growth in a supportive environment.
The predicted salary is between 26000 - 30000 £ per year.
Customer Service Role Hull £26,000-£30,000 DOE
Your new company
Our client is looking for a strong customer service professional to join their small but successful team based in Hull, where collaboration, reliability and customer focus are at the heart of everything they do. This role can offer an immediate start for the right candidate.
Your new role
As a Customer Service Support professional, you will play a key role in assisting both the external sales team and a diverse portfolio of customers. This is a customer‑focused position where you’ll be managing communication across phone, email, Teams, and other channels, ensuring excellent service at all times.
Your responsibilities will include:
- Delivering high‑quality customer service and support
- Managing customer communication across multiple channels
- Inputting and processing orders using the company’s CRM system
- Liaising with internal and external colleagues to ensure timely delivery of results
- Completing general administrative tasks to support wider operations
Full training will be provided, giving you the tools and knowledge to succeed.
What you'll need to succeed
To thrive in this role, you will need:
- Strong computer literacy
- Good written and verbal communication skills
- A proactive and adaptable approach
- Qualifications in Maths and English
- Previous customer service experience (preferred)
- Proficiency in Microsoft Word and Excel
- Telesales experience (advantageous)
Most importantly, you’ll be enthusiastic, committed, reliable, and willing to take on additional tasks when required.
What you'll get in return
A competitive salary of £26,000 – £30,000, depending on experience. Additional benefits include 26 days annual leave, plus...
Asset Servicing Client Services in Hull employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Servicing Client Services in Hull
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you turned a challenging situation into a positive outcome. This will demonstrate your proactive approach!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Asset Servicing Client Services in Hull
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the role and how your skills fit in.
Tailor Your CV and Cover Letter: Don’t just send out the same old CV! Make it personal. Highlight your customer service experience and any relevant skills that match what we’ve mentioned in the job description. Show us why you’re the perfect fit!
Show Off Your Communication Skills: Since this role is all about communication, make sure your written application reflects that. Keep it clear, concise, and professional. We want to see your personality shine through while still being appropriate.
Apply Through Our Website: We love it when you apply directly through our website! It makes things easier for us and ensures your application gets to the right place. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Hays
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you’ve handled difficult customers in the past and what strategies you used to ensure their satisfaction. This shows that you understand the importance of excellent service.
✨Familiarise Yourself with the Company
Take some time to research the company and its values. Understanding their focus on collaboration and reliability will help you tailor your answers to align with their culture. Mention specific examples of how you embody these values in your work.
✨Practice Communication Skills
Since this role involves managing communication across various channels, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Ask about team dynamics or how success is measured in the customer service department.
