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- Tasks: Support managers with employee relations casework and provide expert advice.
- Company: A charitable organisation focused on positive workplace culture.
- Benefits: Generous work-from-home options and a supportive team environment.
- Why this job: Make a real difference in employee relations while developing your HR skills.
- Qualifications: Experience in HR or employee relations and strong relationship-building skills.
- Other info: Opportunity to lead a new role and shape the future of HR casework.
The predicted salary is between 36000 - 60000 £ per year.
This 18-month, the FTC is offering generous WFH options. Your base will be the York office, where you need to be able to access it on a regular basis.
HR Casework Manager will provide expert support and advice on employee relations casework matters to managers of all levels across this charity. They will ensure that all cases are handled in line with our organisational culture and values while reducing the risk of cases becoming complex or presenting an employment law risk.
They will be able to analyse data to identify employee relations trends and use this data to propose suitable proactive interventions and solutions, on both an operational and strategic level, to upskill managers and employees with the aim of reducing risks of future casework occurring.
A key member of the HR team, you will need to be able to build and maintain trusted relationships with members of the team, especially the HRBP\’s and HRA\’s who hold local management relationships with teams and who will also be involved with casework. They will need to be able to work with a high degree of autonomy and have excellent stakeholder relationship skills, ensuring that casework demands are triaged effectively and that they provide an excellent service across teams and departments. They will have the line management responsibility of the HR Casework Coordinator: this is another new role and so the HR Casework Manager will need to be able to help embed that role into our structure and ensure that it delivers on all its objectives.
What you need to do now
If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now.
If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Desired Skills and Experience
ER / HR Manager
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
HR Casework Manager employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Casework Manager
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the charity sector. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common HR casework scenarios. Think about how you'd handle them and be ready to share your insights. Show us you know your stuff!
✨Tip Number 3
Practice your stakeholder relationship skills. Role-play with a friend or family member to get comfortable discussing how you’d build trust and manage casework effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace HR Casework Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Casework Manager role. Highlight your experience in employee relations and any relevant data analysis skills. We want to see how you can bring your unique flair to our team!
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them! Give examples of how you've built relationships with stakeholders or managed complex casework. We love a good story that demonstrates your expertise.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through! A touch of warmth and authenticity can make your application stand out. Remember, we’re looking for someone who fits our organisational culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on employee relations casework and relevant employment law. Familiarise yourself with the charity's culture and values, as you'll need to demonstrate how your approach aligns with them during the interview.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to identify trends in previous roles. Think of specific examples where your analysis led to proactive solutions or interventions that benefited your team or organisation.
✨Build Rapport
Since relationship-building is key for this role, practice how you'll connect with the interviewers. Use examples from your past experiences to illustrate how you've successfully built trust with stakeholders and managed relationships effectively.
✨Demonstrate Autonomy
This position requires a high degree of autonomy, so be ready to share instances where you've taken initiative. Highlight your ability to manage casework demands independently while still providing excellent service across teams.