Housing & Tenancy Sustainment Officer

Housing & Tenancy Sustainment Officer

Full-Time 30000 - 40000 € / year (est.) No home office possible
Hays

At a Glance

  • Tasks: Support individuals and families at risk of homelessness to build stability and independence.
  • Company: Join a dedicated team making a real difference in people's lives.
  • Benefits: Competitive salary and the chance to make a meaningful impact every day.
  • Other info: Opportunity for personal growth and to work independently in a rewarding environment.
  • Why this job: Be a vital part of helping vulnerable people sustain their tenancies and improve their lives.
  • Qualifications: Experience in housing support or social care, with strong communication skills.

The predicted salary is between 30000 - 40000 € per year.

We're looking for a proactive, people-centred Housing & Tenancy Sustainment Officer. As a Housing Officer, you'll work directly with individuals and families who may be at risk of homelessness, supporting them to build stability, independence, and ensure they continue to sustain their tenancy agreement.

If you have proven experience in housing or support service, are a strong communicator, and feel confident working with vulnerable people, this role could be perfect for you!

You'll be expected to:

  • Provide one-to-one tenancy sustainment support, including budgeting, life skills, all areas of moving in and understanding tenancy responsibilities.
  • Work with residents to prevent eviction, resolve arrears, and negotiate with landlords or housing providers.
  • Carry out home visits, risk assessments, and support plans tailored to each client's needs.
  • Support clients to access welfare benefits, grants, employment services, and community resources.
  • Liaise with external agencies including social services, mental health teams, DWP, and local authorities.
  • Maintain accurate case notes, safeguarding records, and reporting outcomes.

What you'll need to succeed:

  • Experience in housing support, homelessness prevention, social care, or a related field.
  • Strong understanding of Housing Legislation.
  • Excellent communication skills with the ability to build trust quickly.
  • Ability to manage a varied caseload and work independently.
  • Commitment to safeguarding and promoting the welfare of vulnerable adults.
  • A full UK driving licence.
  • Candidates who hold a CIH qualification or are working towards one.

What you'll get in return:

  • Competitive salary.
  • The chance to make a meaningful difference every single day.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Housing & Tenancy Sustainment Officer employer: Hays

As a Housing & Tenancy Sustainment Officer, you will join a dedicated team committed to making a real difference in the lives of vulnerable individuals and families. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our competitive salary and benefits package ensure that your hard work is recognised and rewarded. Located in a vibrant community, you'll have the unique advantage of working closely with local agencies and resources, enhancing your impact and connection within the area.

Hays

Contact Detail:

Hays Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Housing & Tenancy Sustainment Officer

✨Tip Number 1

Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching common questions related to housing support and tenancy sustainment. Practise your responses, focusing on your experience with vulnerable individuals and how you've helped them in the past.

✨Tip Number 3

Showcase your communication skills! During interviews, be sure to highlight your ability to build trust and rapport with clients. Share specific examples of how you've successfully navigated challenging situations.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Housing & Tenancy Sustainment Officer

Housing Support Experience
Homelessness Prevention
Strong Communication Skills
Understanding of Housing Legislation
Budgeting Skills
Life Skills Coaching
Negotiation Skills

Some tips for your application 🫑

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Housing & Tenancy Sustainment Officer role. Highlight any relevant experience in housing support or working with vulnerable people to show us you’re the right fit!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping individuals and families at risk of homelessness. Share specific examples of how you've made a difference in similar roles.

Showcase Your Communication Skills:As a Housing Officer, strong communication is key. In your application, demonstrate your ability to build trust and rapport with clients. Use clear and concise language to convey your thoughts and experiences.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Hays

✨Know Your Stuff

Make sure you brush up on housing legislation and the specific challenges faced by vulnerable individuals. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand the complexities involved.

✨Showcase Your Communication Skills

Since this role involves working closely with people, practice how you articulate your thoughts. Use examples from your past experiences where you've successfully built trust or resolved conflicts. This will demonstrate your strong communication skills effectively.

✨Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like preventing eviction or supporting someone with budgeting. Think of real-life examples where you've made a difference, as this will help you stand out as a proactive candidate.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the team dynamics or the support systems in place for clients. This shows your genuine interest in the role and helps you gauge if the company aligns with your values.