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- Tasks: Support individuals in finding housing and managing their needs daily.
- Company: Join a leading organization providing essential support to low and medium risk offenders.
- Benefits: Earn £13.72 per hour with flexible shifts and opportunities for growth.
- Why this job: Make a real difference in people's lives while building stronger communities.
- Qualifications: Must have a full UK driving license, access to a vehicle, and a genuine interest in helping others.
- Other info: An enhanced DBS check is required; training will be provided for necessary systems.
Housing Support Worker
Housing Support Workers Salary: £13.72 Per HourFull Time
Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00)Location: YeovilAn enhanced DBS check will be required for this role.Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.
Join The ChallengeEvery day as a CAS-2 Support Worker is an opportunity to make a tangible difference. You’ll be part of an integrated team focused on meeting the needs of service users and driving positive outcomes. Your role is essential in fostering independence, supporting transitions, and building stronger communities.
The Community Accommodation with Support, tier 2 (CAS-2) contract is a high-profile commission directed from the Ministry of Justice.
Operating in every region across England and Wales. CAS-2 provides accommodation and support to low and medium risk offenders that are eligible for a home detention curfew or bail that would otherwise be held in prison because they do not have accommodation in the community.
It is currently the largest single contract and is set to grow by 60% over the next 18 months!
What will you be doing:No two days are ever the same, and you will be managing your diary to meet the requirements of the role.
You will meet with Service Users, discuss support needs and how we can help them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Service Users. You will also need to be able to help our Service Users with applying for HB and paying rent etc.
All of our properties require meeting the Decent Homes Standard and to do that you will need a sharp pair of eyes to ensure that our houses are clean, tidy and all repairs are reported and actioned.
People who love this role are:
– doesn’t take the events of the day home with them, undertakes activity to care for their own wellbeing.
– will ask questions to understand before finding solutions or signposting.
– Perceptive to human behaviour, instinctively knows when something isn’t right.
What are we looking for:
– wants to interact with people through different methods (phone, email, face to face) and can change their own communication style to meet the needs of the audience and situation.
Listening, asking questions to confirm understanding, clear and concise, doesn’t always accept the status quo. Uses common sense to help make decisions.
In the service users’ best interests. Knows when to escalate issues or concerns, and to ask for help.
– manages self, is organised to deliver, updates systems and reports in a timely manner, sets reminders and follows up to ensure outcomes happen. Pays attention to the detail.
– training will be given for our systems. We need to be able to use outlook, word and excel at a basic level.
Non-Negotiables –
Without these things you would find it very challenging to complete the job role.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Housing Support Worker employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarize yourself with the specific needs of low and medium risk offenders. Understanding their challenges will help you connect better during the interview and demonstrate your genuine interest in supporting them.
✨Tip Number 2
Highlight your resilience and emotional intelligence in conversations. Share examples from your past experiences where you've successfully managed difficult situations or supported individuals in need.
✨Tip Number 3
Prepare to discuss how you would manage competing priorities effectively. Think of specific strategies or tools you use to stay organized and ensure timely follow-ups, as this is crucial for the role.
✨Tip Number 4
Show your willingness to learn and adapt by mentioning any relevant training or courses you've taken. This will demonstrate your commitment to personal growth and your ability to work within the required ICT systems.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Housing Support Worker. Emphasize your ability to manage competing priorities, communicate effectively, and demonstrate emotional intelligence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in helping people and your understanding of the role. Mention specific examples from your past experiences that demonstrate your resilience, curiosity, and teamwork skills.
Highlight Relevant Qualifications: Clearly state your full UK driving license and access to a vehicle in your application. If you have any relevant certifications or training, make sure to include those as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Show Your Resilience
As a Housing Support Worker, resilience is key. Be prepared to share examples of how you've managed challenging situations in the past without letting them affect your personal well-being.
✨Demonstrate Emotional Intelligence
Highlight your ability to read human behavior and respond appropriately. Share instances where your empathy made a difference in supporting someone through a tough time.
✨Communicate Effectively
Since the role involves interacting with service users through various methods, practice adapting your communication style. Be ready to discuss how you tailor your approach based on the audience and situation.
✨Emphasize Your Organizational Skills
Talk about how you manage competing priorities and stay organized. Provide examples of how you keep track of tasks and ensure timely follow-ups to meet objectives.
