At a Glance
- Tasks: Manage housing services, support tenants, and oversee property allocations.
- Company: Join Alpha Housing, a leader in providing homes across Northern Ireland.
- Benefits: Competitive salary, car allowance, pension scheme, and hybrid working options.
- Other info: Flexible hours and opportunities for personal and professional growth.
- Why this job: Make a difference in the community while developing your career in housing management.
- Qualifications: Relevant housing qualification or experience in housing management required.
The predicted salary is between 30000 - 40000 € per year.
Your new company
The services of Hays have been retained by our client, Alpha Housing, to recruit a Housing Officer for a minimum of 12 months to cover a period of maternity leave. Alpha currently manages a stock of c. 1,000 homes in 40 locations across Northern Ireland. Homes are mainly sheltered housing for older people living independently. The stock also consists of an increasing number of family homes through the growing newbuild programme.
Your new role
Reporting to the Head of Homes and Communities, you will be responsible for providing an effective and comprehensive range of Housing Management services, including:
- Allocating properties in accordance with the rules of the NI Housing Selection Scheme and the Association's policies.
- Signing up new tenants, providing advice on all tenancy matters, services of the Association, welfare and benefit entitlement.
- Managing the effective and efficient turnaround of all void properties in conjunction with maintenance colleagues and in line with the Association's policies and procedures.
- Liaising with Development colleagues, attending site meetings as required to prepare for handover and commencement of new tenancies.
- Managing anti-social behaviour cases, liaising with relevant bodies and adhering to policies and procedures.
- Ensuring delivery of housing and support services at schemes by the scheme staff, including completion and review of individual needs and risk assessments of tenants.
- Working with Finance colleagues to ensure the payment of weekly charges by all tenants and take appropriate action in relation to arrears recovery in line with policies and procedures.
- Supervising the Scheme Co-ordinator in each of the schemes within the designated housing patch.
- Carrying out site visits to schemes at agreed intervals to provide support to scheme staff.
What you'll need to succeed
To be considered for this position, you must possess:
- A relevant 3rd level housing qualification and a minimum of 1 years' experience within a housing environment, or;
- A degree in any discipline and 2 years' relevant housing management experience, or;
- 3 years' experience as a Housing Officer within the last 5 years.
You will also possess:
- Working knowledge of the rules of the Housing Selection Scheme, including running waiting lists, allocating properties and managing transfers.
- Excellent communication skills both written and oral.
- A high level of organisational skills and the ability to work to deadlines.
- Interpersonal skills and the ability to liaise with a range of people.
- Supervisory skills.
- Ability to work within a team but willing to use your own initiative to take the lead when necessary.
- Working knowledge of MS Office packages.
What you'll get in return
Alongside a competitive basic salary, this role comes with:
- Essential car users allowance of £1,239 per annum.
- Annual incremental progression through the salary scale is dependent on satisfactory performance.
- There is also an annual cost of living increase.
- A defined contributory pension scheme with the employers' contribution set at 10% of annual salary.
- Hybrid working, with two fixed days per week in the office, currently Tuesdays and Thursdays.
- Flexible start and finish times.
- Car parking on-site.
- The organisation encourages and supports personal and career development, such as funding colleagues to obtain professional qualifications or providing time to participate in sector initiatives and working groups.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Housing Officer (maternity cover) employer: Hays
Alpha Housing is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to providing comprehensive housing management services, the company fosters a supportive work culture that encourages personal development through funding for professional qualifications and flexible working arrangements. Located across Northern Ireland, Alpha Housing offers a competitive salary, essential car user allowance, and a defined pension scheme, making it an attractive choice for those seeking meaningful employment in the housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer (maternity cover)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Alpha Housing and their values. Tailor your answers to show how your experience aligns with their mission, especially in managing properties and supporting tenants. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Officer (maternity cover)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Officer role. Highlight your relevant experience in housing management and any qualifications that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills:Since excellent communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, so don’t hold back on showcasing your written skills!
Demonstrate Organisational Skills:In your application, give examples of how you've managed your time and organised tasks in previous roles. We’re looking for someone who can juggle multiple responsibilities, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the link provided!
How to prepare for a job interview at Hays
✨Know Your Housing Policies
Make sure you brush up on the rules of the NI Housing Selection Scheme and Alpha Housing's policies. Being able to discuss how you would allocate properties or manage waiting lists will show that you're not just familiar with the role, but also genuinely interested in their operations.
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to communicate effectively with tenants and colleagues alike. Prepare examples of how you've successfully managed tenant relationships or resolved conflicts in the past. This will demonstrate your strong interpersonal skills and ability to handle sensitive situations.
✨Demonstrate Organisational Skills
With responsibilities like managing void properties and supervising scheme staff, organisation is key. Be ready to share specific strategies you've used to stay organised and meet deadlines in previous roles. This will highlight your ability to juggle multiple tasks efficiently.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, such as dealing with anti-social behaviour or managing arrears recovery. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thought process clearly.
