Host - Receptionist

Host - Receptionist

Manchester Full-Time 24000 - 26000 £ / year (est.) No home office possible
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Hays

At a Glance

  • Tasks: Welcome visitors, manage calls, and coordinate meetings in a vibrant front-of-house team.
  • Company: Join a dynamic property development business located in the heart of Manchester.
  • Benefits: Enjoy a competitive salary, career progression, and a focus on self-development.
  • Other info: Work hours are flexible between 8am and 6pm, perfect for students.
  • Why this job: Be part of a supportive culture that values 5* customer service and personal growth.
  • Qualifications: Previous front-of-house experience and excellent communication skills are essential.

The predicted salary is between 24000 - 26000 £ per year.

Your new company

Hays are recruiting for a permanent Receptionist for a property development business based in central Manchester. The hours are between 8am and 6pm.

Your new role

As part of the front-of-house team, you will welcome visitors, answer calls, take messages, manage the switchboard, maintain visitor logs and distribute passes. You will coordinate meetings, conferences and events. You will undertake administrative duties, update the systems, and support with any other duties required via the front-of-house team.

What you'll need to succeed

  • You will have excellent presentation, communication and client service experience.
  • Previous experience in a front-of-house role is essential.
  • You will understand the importance of 5* customer service.
  • You will be comfortable problem-solving and you will be proactive.

What you'll get in return

This is an excellent opportunity for a business that promotes self-development. Salary is £24,000 - £26,000 dependent on experience, excellent career progression and company benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays

Contact Detail:

Hays Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Host - Receptionist

✨Tip Number 1

Familiarise yourself with the company culture and values of the property development business. This will help you tailor your approach during any interviews and demonstrate that you align with their ethos.

✨Tip Number 2

Practice your communication skills, especially in a front-of-house context. Role-play scenarios where you welcome visitors or handle phone calls to build confidence and ensure you can provide that 5* customer service they’re looking for.

✨Tip Number 3

Prepare examples from your previous experience that showcase your problem-solving abilities and proactive nature. Being able to discuss specific situations where you excelled in these areas will set you apart from other candidates.

✨Tip Number 4

Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the role and the team dynamics, which can be invaluable during your interview.

We think you need these skills to ace Host - Receptionist

Excellent Presentation Skills
Strong Communication Skills
Client Service Experience
Front-of-House Experience
Problem-Solving Skills
Proactive Attitude
Organisational Skills
Time Management
Switchboard Management
Visitor Log Maintenance
Meeting Coordination
Administrative Skills
Attention to Detail
Multitasking Ability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in front-of-house roles. Emphasise your communication skills, customer service experience, and any specific achievements that demonstrate your ability to excel in a receptionist position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of 5-star customer service and provide examples of how you've successfully handled similar responsibilities in the past.

Highlight Problem-Solving Skills: In your application, include specific instances where you have effectively solved problems or improved processes in previous roles. This will demonstrate your proactive approach and ability to handle challenges in a busy reception environment.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.

How to prepare for a job interview at Hays

✨Dress to Impress

As a receptionist, first impressions are crucial. Make sure to dress smartly and professionally to reflect the company's image. A polished appearance will show that you take the role seriously.

✨Showcase Your Communication Skills

During the interview, demonstrate your excellent communication skills. Practice clear and concise responses, and be ready to discuss how you've effectively handled client interactions in the past.

✨Prepare for Common Scenarios

Think about common front-of-house scenarios you might face, such as dealing with difficult visitors or managing multiple tasks at once. Be prepared to share examples of how you've successfully navigated these situations.

✨Highlight Your Customer Service Experience

Since 5* customer service is key for this role, be ready to discuss your previous experiences in providing exceptional service. Use specific examples to illustrate your proactive approach and problem-solving abilities.

Host - Receptionist
Hays
Location: Manchester
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