At a Glance
- Tasks: Lead the design of luxury retail spaces and enhance customer experiences.
- Company: Join a renowned UK brand focused on high-end retail design.
- Benefits: Competitive salary, hybrid working options, and a supportive employer package.
- Other info: Exciting opportunity for career growth in a dynamic environment.
- Why this job: Shape the future of luxury retail and make a lasting impact.
- Qualifications: Experience in retail design and strong project management skills.
The predicted salary is between 70000 - 80000 £ per year.
Your new company
Hays are proudly working with one of the UK's most recognisable brands to help them find a retail design manager. The role will play an integral part of the design and delivery of a new programme of luxury boutiques in central London that will have a high-end focus on customer experience.
Your new role
As a key member of the experience design team, the Retail Design Manager will be responsible for shaping the design strategy and delivery of the retail estate. This spans flagship stores and high-end concession locations. The role will provide creative leadership and retail design expertise that strengthens brand presence, customer engagement and commercial performance across physical retail touchpoints. The post-holder will oversee the end-to-end design process - from customer and operational insight and brief development through to concept, technical design, prototyping, landlord approvals, construction and final activation - ensuring every retail environment embodies the brand's principles, style and commercial aims.
What you'll need to succeed
- Proven experience designing and delivering physical retail environments and experiential retail.
- Knowledge of retail operational considerations.
- Strong understanding of end-to-end retail design development: concept design, detailed design packs, technical drawings, material specification, prototyping, FFE development, and signage/wayfinding.
- Experience in managing and coordinating with retail construction partners, QS, architects, design agencies, M&E consultants, landlords and general contractors.
- People management experience: managing agencies, internal teams, consultants and contractors.
- Knowledge and a keen interest in consumer trends and innovation, such as offerings, products, ideas and innovations across industries, brands and technologies to inspire future retail concepts.
- Exceptional communication and stakeholder relationship skills.
What you'll get in return
The role is offered on a 12-month fixed-term contract, but it will be subject to the organisation's standard employer and benefits package. Details of which can be provided upon request. Salary will be dependent on experience, within the £70,000 to £80,000 range. Hybrid and remote working options available.
Please enquire for a full job description.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Retail Design Manager in Hemel Hempstead employer: Hays
Join one of the UK's most iconic brands as a Retail Design Manager, where you will play a pivotal role in shaping luxury retail environments in central London. With a strong emphasis on creativity and customer experience, the company fosters a collaborative work culture that encourages innovation and professional growth. Enjoy competitive benefits, including hybrid working options, while contributing to high-end projects that redefine retail design.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Design Manager in Hemel Hempstead
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hays, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hays!
We think you need these skills to ace Retail Design Manager in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hays, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hays and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hays that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hays
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
