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- Tasks: Lead the repairs department and ensure exceptional service delivery to customers.
- Company: A leading Housing Association with a commitment to quality and community.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real difference in the community by improving housing services.
- Qualifications: Proven leadership experience and strong knowledge of health and safety compliance.
- Other info: Join a dynamic team focused on delivering high-quality repairs and customer satisfaction.
My client is a leading Housing Association who have a newly created role within their repairs business. They are seeking an experienced leader who can spearhead the department and deliver exceptional service to its customers.
Core accountabilities:
- Have overall responsibility for compliance and timely delivery of Health & Safety, financial and operational requirements in line with best practice.
Head of Repairs employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Repairs
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to repairs and customer service, so you can showcase how your leadership style aligns with their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience can help improve compliance and operational efficiency in their repairs department. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate leaders like you to join our team.
We think you need these skills to ace Head of Repairs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Repairs role. Highlight your leadership experience and any relevant achievements in the repairs or housing sector. We want to see how you can bring exceptional service to our customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully led teams and delivered results in previous positions. We love a good story!
Showcase Compliance Knowledge: Since compliance is key in this role, make sure to mention your understanding of Health & Safety regulations and best practices. We’re looking for someone who can ensure our operations run smoothly and safely, so don’t hold back on your expertise!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you. Let’s get started on this journey together!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you’re well-versed in the specifics of health and safety regulations, as well as financial and operational best practices. Brush up on the latest trends in repairs management to show that you’re not just experienced but also current.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you overcame them. This role is all about spearheading the department, so demonstrating your leadership style will be key.
✨Customer Service Focus
Since the role involves delivering exceptional service to customers, be ready to discuss how you’ve prioritised customer satisfaction in previous roles. Share specific instances where your actions directly improved service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s vision for the repairs department and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
